LPN Scheduling & Care Coordinator

Under the general supervision of the Territory Manger, the Scheduler is responsible for supporting service delivery of Home Care services throughout Central Minnesota. This is a part time job with hours during typical office hours, office is in Nisswa. This position is responsible for both scheduling and Skilled Nurse Visits. 

Job Duties:

• Coordinate Service Delivery by matching caregivers to clients based on personality, skill, client's scheduling needs, locations, and caregivers' availability.
• Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
• Positive relationship with all team members contributing to a cohesive and engaging work culture with all staff and clients.
• Consistently handle caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns).
• Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
• Communicate staffing needs with the team.
• Answer incoming calls in a friendly, professional, and knowledgeable manner.
• Build plans and shifts to match insurance codes.
• Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
• Demonstrate professional and effective communication
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Must be have own reliable transportation to support outer offices as needed

Education and Experience Requirements:

• Two-year degree or equivalent in training or work experience
• LPN
• One year staffing/scheduling experience
• Wage depending on education and experience