What are the responsibilities and job description for the Hotel Front Desk Agent position at Comfort Inn & Suites?
- Afternoon Shifts: 4:00 PM – 12:00 AM (2–3 days per week)
- Night Audit: 12:00 AM – 8:00 AM (When needed for extra hours)
We are hiring for a part time Front Desk Agent who can work mainly Afternoon Shift (4p-12a) and some night audits nights. This can lead to a full-time position (32 hours) and requires a dependable individual who can handle working well on their own while following policy and procedures
Position Overview
The ideal candidate enjoys working with the public, has a great attitude, and can stay alert and focused during late-night hours. Reliability, punctuality, and consistency are essential, along with having reliable transportation.
Key Responsibilities
- Conduct Night Audit procedures and complete end-of-day reports (training provided)
- Check guests in/out, manage reservations, and process payments
- Deliver exceptional customer service with a friendly and professional attitude
- Handle guest questions, concerns, and requests
- Maintain an organized, clean front desk area
- Follow all hotel policies and procedures
- Work independently while multitasking efficiently
Required Skills & Qualifications
- Strong communication skills
- Excellent customer service ability
- Ability to multitask and perform under pressure
- Able to learn and retain hotel procedures
- Outstanding attendance and reliability
- Comfortable working independently
- Must genuinely enjoy working with people
What We Offer
- Hands-on training
- A supportive and professional team
- Competitive pay based on experience
- PTO Hours
- Health Insurance
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $16