What are the responsibilities and job description for the Dental Receptionist position at Comfort Dental Lancaster?
About Us:
We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients.
Job Responsibilities:
- Greet and check in patients with a warm, friendly attitude
- Manage phone calls, schedule appointments, and confirm patient visits
- Verify insurance eligibility and benefits
- Collect payments and maintain accurate financial records
- Assist with patient forms, records, and data entry
- Coordinate with the dental team to ensure smooth daily operations
- Maintain a clean and organized front desk area
- Handle other administrative duties as assigned
What We’re Looking For:
- Previous experience in a dental or medical office preferred but not required
*Candidates with dental insurance experience are highly encouraged to apply
- Strong communication and customer service skills
- Detail-oriented with excellent organizational abilities
- Ability to multitask in a fast-paced environment
- Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred)
- Dependability and professionalism
- Positive attitude and team-oriented mindset
What We Offer:
- Competitive pay based on experience
- Paid time off and benefits package
- Supportive and professional work environment
- Growth opportunities within the practice
- Team bonding staff events
Summary of Schedule:
- 10 hr shifts
- At least one week day off
- Up to 2 mandatory Saturdays a month 7:30am-1:30pm
How to Apply:
If you’re a dedicated professional with a passion for excellent patient service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role.
Job Type: Full-time
Benefits:
- 401(k) matching
- Health insurance
- Opportunities for advancement
- Paid time off
Schedule:
- 10 hour shift
Ability to Commute:
- Lancaster, OH 43130 (Required)
Ability to Relocate:
- Lancaster, OH 43130: Relocate before starting work (Required)
Work Location: In person