What are the responsibilities and job description for the Operations and Administrative Manager position at Come See Columbus?
The Operations & Administrative Manager plays a central role in supporting the daily operations of Visit Columbus and the Columbus Area Visitors Center. This position oversees office administration, financial recordkeeping, facility coordination, and organizational systems to ensure efficient and compliant operations.
This role works closely with the Executive Director, providing administrative and operational support, coordinating board and committee activities, and maintaining effective internal communications. As an operational hub, the Manager helps ensure that administrative processes, financial systems, and organizational functions align with Visit Columbus’ mission and strategic priorities.
Key Responsibilities
Administration & Internal Communications
- Coordinate Board of Directors and committee meetings, including scheduling, materials, and minutes
- Support governance processes and board communications
- Maintain organizational records, documents, and performance metrics
- Assist the Executive Director with scheduling, documentation, and coordination
- Facilitate internal communication among staff, leadership, and board members
Financial Management & Bookkeeping
- Perform bank reconciliations and manage fund transfers
- Track and record income, expenses, and credit card transactions
- Manage accounts payable and receivable, including invoicing
- Prepare monthly financial reports and assist with budgeting
- Submit sales tax filings and required annual reports (e.g., 1099s)
- Support annual audits and compliance with state requirements
- Monitor financial data and report any concerns
Facility & Office Operations
- Oversee building contracts, safety compliance, and maintenance
- Manage office equipment, supplies, and vendor relationships
- Serve as primary contact for facility-related needs
Organizational Operations
- Support internal operations, planning, and process improvements
- Assist with staff coordination and logistics
- Provide general administrative and operational support
- Help coordinate events, meetings, and initiatives
Key Performance Indicators
- Accuracy and timeliness of financial reporting
- Effective coordination of board and committee activities
- Organization and maintenance of records and systems
- Compliance with financial and operational requirements
- Responsiveness to leadership and operational needs
Qualifications
- Bachelor’s degree and 3 years of experience in office management, accounting, HR, or a related field
- Strong organizational, communication, and time management skills
- Experience with bookkeeping software (e.g., QuickBooks) and office systems
- Knowledge of accounting principles and financial reporting
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and collaboratively with diverse stakeholders
Benefits:
- 401(k)
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance