What are the responsibilities and job description for the Manager, GCA, Greater MI/Detroit Metro position at Comcast?
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for managing the daily activities of the Government Regulatory Affairs department at the state, region, or division level. Assists with local regulatory, franchising and public policy matters for assigned geographic area. Implements legislative strategies, monitors legislation and coordinates state association management. May manage a team including exempt and non–exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.
Job Description
Core Responsibilities
Manages franchise renewal and transfer efforts for assigned franchises consistent with the strategies and policies for the market area at the state, region, or division level.
Prepares franchise renewal applications and supporting data for renewal negotiations and assists in preparation of renewal strategy.
Participates in franchise renewal negotiations with municipalities and/or their consultants.
Supports the government relations and public policy strategy as developed for the market.
Identifies important municipal issues of significance to the company.
Drafts, analyzes and/or presents legislation, amendments and testimony as necessary.
Oversees franchise-required construction installation of complimentary cable services to public buildings, including the negotiation of any additional terms and conditions with Local Franchise Authorities (FLA).
Reviews, interprets and communicates meanings of the terms and conditions of franchises, franchise-related agreements and other contracts for implementation to ensure compliance with legal and regulatory standards.
Manages service complaints associated with complimentary services.
Oversees additional duties related to community affairs.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other Duties And Responsibilities As Assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Customer Experience (CX); Meeting Organization; Teamwork
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Job Summary
Responsible for managing the daily activities of the Government Regulatory Affairs department at the state, region, or division level. Assists with local regulatory, franchising and public policy matters for assigned geographic area. Implements legislative strategies, monitors legislation and coordinates state association management. May manage a team including exempt and non–exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.
Job Description
Core Responsibilities
Manages franchise renewal and transfer efforts for assigned franchises consistent with the strategies and policies for the market area at the state, region, or division level.
Prepares franchise renewal applications and supporting data for renewal negotiations and assists in preparation of renewal strategy.
Participates in franchise renewal negotiations with municipalities and/or their consultants.
Supports the government relations and public policy strategy as developed for the market.
Identifies important municipal issues of significance to the company.
Drafts, analyzes and/or presents legislation, amendments and testimony as necessary.
Oversees franchise-required construction installation of complimentary cable services to public buildings, including the negotiation of any additional terms and conditions with Local Franchise Authorities (FLA).
Reviews, interprets and communicates meanings of the terms and conditions of franchises, franchise-related agreements and other contracts for implementation to ensure compliance with legal and regulatory standards.
Manages service complaints associated with complimentary services.
Oversees additional duties related to community affairs.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other Duties And Responsibilities As Assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills
Customer Experience (CX); Meeting Organization; Teamwork
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.