What are the responsibilities and job description for the Business Development Manager position at 911 Restoration Metro Detroit?
Location: Canton, Michigan
Employment Type: Full-Time
Experience Required: Minimum 2 years in the Restoration Industry
About the Role
We are looking for an experienced Business Development Manager (BDM) to join our team. The ideal candidate will have hands-on experience in the restoration industry (water, fire, mold, or construction services) and be passionate about building strong client relationships.
This role requires a driven, results-oriented professional who thrives both in the field and on the road, engaging with clients, networking, and representing our company in the community.
Responsibilities
- Develop and maintain strong relationships with referral partners (insurance adjusters, property managers, contractors, commercial facilities, government contacts, etc.)
- Generate new business opportunities by visiting job sites, networking events, and community outreach programs.
- Identify and pursue strategic partnerships to expand market presence.
- Provide excellent customer service and act as a trusted advisor for clients during restoration projects.
- Work closely with operations and project management teams to ensure seamless communication from lead to job completion.
- Maintain accurate records of leads, calls, meetings, and opportunities in CRM or the Excel Sheet provided.
Requirements
- Minimum 2 years of business development or sales experience in the restoration industry (water, fire, mold, construction, or related field).
- Valid driver’s license and ability to travel daily for in-person meetings.
- Strong knowledge of restoration services, insurance claims process, and emergency response protocols.
- Proven track record of achieving sales goals and developing referral relationships.
- Excellent communication, negotiation, and networking skills.
- Self-motivated, reliable, and able to work independently while supporting a team environment.
Preferred Skills
- Established relationships with insurance adjusters, property managers, or commercial facility managers.
- Experience in CRM, Google Sheets/Docs, and other reporting tools.
- Good communication skills.
- Leadership
- Team player
- Strong local market knowledge.
What We Offer
Competitive base salary commission structure.
Company vehicle or mileage reimbursement.
Ongoing training and career development opportunities.
Send your resume and a short cover letter explaining your experience in the restoration industry to kbartlett@911restoration.com.