What are the responsibilities and job description for the Front Office position at Comcast Spectacor?
Comcast Spectacor is a leading sports and entertainment company with a diverse portfolio including the National Hockey League’s Philadelphia Flyers, the National Lacrosse League’s Philadelphia Wings, the award-winning Xfinity Mobile Arena, and the worldclass esports franchise, T1 Entertainment & Sports. Headquartered in Philadelphia, Comcast Spectacor has more than 50 years of experience, with a proven track record of cultivating championship teams, managing worldclass venues, and promoting vibrant communities. Comcast Spectacor is part of Comcast Corporation, a global media and technology company that operates Comcast Cable, NBCUniversal, and Sky.
Job Summary
This position will serve as the first point of contact for customers entering the Flyers Training Center. Responsible for assisting with general customer questions and providing assistance with building maintenance. Works on straight forward tasks using established procedures.
Job Description
Core Responsibilities
Skills
Punctuality; Accountability; Professional Integrity
Salary
Base Pay: $16.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
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Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
0-2 Years
Job Summary
This position will serve as the first point of contact for customers entering the Flyers Training Center. Responsible for assisting with general customer questions and providing assistance with building maintenance. Works on straight forward tasks using established procedures.
Job Description
Core Responsibilities
- Assist customers with rental skates.
- Process customer, player, and team payments
- Clean rental and make sure skate pairs match on the racks.
- Answer general customer questions.
- Answer/direct incoming calls.
- Greet customers as they enter and leave the facility.
- Open cash register back for the shift.
- Answer questions pertaining to programming.
- Close cash register back for the shift/make daily Deposits
- Assist with daily duties for the Office Manager and General Manager.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Punctuality; Accountability; Professional Integrity
Salary
Base Pay: $16.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
null
null
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
0-2 Years
Salary : $16
