Food and Beverage Supervisor (OCHJF#180)

(1) Full Time

Closing date: OPEN UNTIL FILLED WITH WEEKLY REVIEWS

Summary:

The Food and Beverage Supervisor is responsible for the daily operations of their assigned Food and Beverage outlet that prepares and serves food and drinks to guests. The Food and Beverage Supervisor oversees all the issues pertaining to a guest's dining experience such as quality and portion control, team member management, inventory, health and safety regulations and guest service.

Essential Functions:

• Responsible for personnel functions, such as: interviewing, hiring, orientation, training, development, supervision, delegations, evaluations and disciplinary actions; will perform these functions in a timely manner.
• Compiles and enters information into the computer systems and HRIS database.
• Prepares team member schedules, including the scheduling of any necessary team member training.
• Manages all stock and product issues, including: ordering supplies, inventory control and equipment maintenance.
• Ensures food quality and quantity for their assigned outlet.
• Prepares daily, weekly, monthly and annual paperwork and any reports according to department and company needs.
• Investigates and resolves guest complaints related to assigned outlet.
• Promote and demonstrate teamwork and enjoy working with and assisting people.
• Responsible for alcohol slowdowns and cutoffs when needed.
• Assists with staffing, catering, and scheduling for special events.
• Provides managerial coverage to food areas in the absence of the F&B Manager.
• Complies with all applicable laws, policies, procedures, and regulations.
• Provides a high standard of professionalism and guest service.
• Must maintain confidentiality.
• Performs other duties or special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):

• Must be at least 21 years old.
• High School Diploma, GED or equivalent.
• Three (3) years of food industry experience required.
• Must be computer literate with proficiency in windowsbased programs and knowledge to operate general office equipment, software and databases.
• Ability to accurately calculate basic math equations such as addition and subtraction.
• Knowledge and ability to operate point of sales system.
• Strong leadership skills with the ability to motivate and inspire a team.
• Knowledge of food safety regulations and best practices.
• Ability to work effectively in a fastpaced environment and handle multiple priorities.
• Ability to interact with many different types of guests and team members to encourage a fun atmosphere.
• Ability to understand, speak, communicate and read the English language.
• Must successfully pass TIPS training upon hire and annually thereafter.
• Must be able to obtain and maintain ServSafe Certification and a valid Washington State Food Handler’s Card.
• Must be able to obtain and maintain a current Class MAST 12 permit.
• Must successfully complete Title 31, Banking Secrecy Act training, if applicable, upon hire and annually.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to communicate professionally in written, verbal, and nonverbal format while portraying a friendly tone, word choice, and body language.
• Ability to maintain confidentiality.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Must be able to obtain and maintain a valid nongaming permit or Tribal Gaming Badge (whichever is applicable).

Physical Demands / Work Environment:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently walk, sit, and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 30 pounds.
• Ability to occasionally lift and/or move up to 50 pounds.
• Ability to frequently bend, squat and/or reach.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice nonverbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on radio/telephone conversations, hear and grasp verbal communications and equipment prompts.
• Occasionally works near or around electricity.
• Frequently works near or around mechanical moving parts.
• Frequently exposed to toxic or caustic chemicals.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to tobacco smoke.
• Frequently exposed to fumes or airborne particles.

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER

Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.

About Colville Gaming LLC

CTFC is a federally chartered corporation wholly owned by the Confederated Tribes of the Colville Reservation, which is composed of twelve bands/tribes: Chelan, Chief Joseph Band of Nez Perce, Colville, Entitat, Lakes, Methow, Moses-Columbia, Nespelem, Okanogan, Palus, San Poil, and Wenatchi. CTFC is the parent corporation for Colville Tribal Forest Products and Colville Gaming LLC. The Chief Executive (CEO) of CTFC reports to a Board of Directors, made up of five members. Our team members are essential to the function of our business and the ability of other team members to successfully perform in their positions. We understand the value of the work contributed by every one of our team members and acknowledge that value through our generous benefits package and pathways to success within the organization. Without our team members' hard work and dedication, CTFC would not be the success it is today. Thank you for considering to become a member of our team!