EGD SW Tech III (LCCJF#127)

(1) Full-Time

Closing: 4/6/2026 by 4PM

Distinguishing Career Factors:

The EGD/Sports Wagering Technician III is the final position in the banded EGD/Sports Wagering Technician series. This is lead position for other technicians in the series. Advances knowledge of the EGD/Sports Wagering technical experience is required. Incumbents who wish to promote to the third and final step of the banded series must demonstrate advanced knowledge of EGD/Sports Wagering Technician I and II duties, be exposed to adequate on-the-job training in all technical aspects of the EGD/Sports Wagering Department and meet the minimum requirements of the EGD/Sports Wagering Technician III position.

Summary:

Responsible for the installation and maintenance of gaming machines; provides high-level technical assistance and advice to EGD/Sports Wagering administrative team members; performs duties in a guest service friendly, efficient and profitable manner that promotes superior team members, guest and vendor relations.

Essential Functions:

• Installs machines, equipment, and sports betting kiosks from ground zero to the final product, including: unloading machines/kiosks from the delivery trucks, installing machine stands, seating, locks, hardware, accessories, harnessing, etc.
• Installs all applicable parts and software on machines, equipment, and sports betting kiosks which may include, but is not limited to player tracking units, data collection units, card readers, displays and all necessary harnessing, home runs and jumpers.
• Installs all sign canopies, graphics boards, displays, harnessing, power supplies and progressive controllers for machines and sports betting kiosks.
• Repairs electrical and mechanical problems with equipment and stock parts, including: diagnosing issues, using troubleshooting techniques and restoring machines and sports betting kiosks to full proper working order.
• Performs conversions of game types, hold percentages and denomination changes.
• Accesses drop doors as necessary and does simulated drops when requested.
• Completes door log cards, activity reports, and any other activities that are necessary.
• Notifies appropriate team members in the event of a scheduled or unscheduled network/system down.
• Knowledge of all current and upcoming promotions and assists with marketing efforts as needed.
• Manages, maintains and secures a reasonable inventory and accurate records of all parts, cabling, tools and any other components for PTs, CETs, EGD/Sports Wagering System, and machines.
• Maintains, retains and stores all completed or pulled MEALs and other logs for the designated retention period.
• Works with vendors on pricing and getting the correct parts to maintain all machines.
• Create, maintain, and store accurate files related to machines and equipment.
• Provide regular preventative maintenance to equipment, including cleaning and scheduled inspections.
• Trains other team members on new aspects of the machines and equipment on a needtoknow basis.
• Assists in training newly hired team members.
• Project management which may include planning, ordering parts, negotiating prices, initiating, and completing projects.
• Assisting with the LOI process or any regulatory process required to complete duties/projects.
• Scheduling vendors for regular system checkups and audits.
• Assists in maintaining accurate floor layouts with CAD.
• Assists in maintaining accurate machine inventory and machine master files,
• Works directly with TGA to assure successful and timely project completion.
• Maintain cleanliness of work station, which includes, but is not limited to, machines, the MT podium, EGD/Sports Wagering office, etc.
• Complies with all applicable laws, policies, procedures, and regulations.
• Provides a high standard of professionalism and guest service.
• Must maintain confidentiality.
• Performs other duties or special projects as assigned.

Knowledge, Skills, and Abilities (Minimum Qualifications):

• Must be at least 18 years or older.
• High School Diploma, GED or equivalent.
• Minimum four (4) years of EGD/Sports Wagering Technician experience.
• 80% or better on EGD/Sports Wagering Technician II test.
• Ability to understand, speak, communicate and read the English language.
• Demonstrated project management experience.
• Experience with navigating regulatory processes.
• Successful experience in time management and scheduling.
• Demonstrated knowledge of MEAL’s and other logs and the retention requirements for each.
• Successful experience providing regular preventative maintenance, cleaning, and scheduled inspections.
• Sufficient knowledge to provide training on new aspects of the machines and equipment.
• Must successfully complete Title 31 Banking Secrecy Act training.
• Must be computer literate with proficiency in windowsbased programs and knowledge to operate general office equipment, software and databases along with other electronic devices.
• Ability to work closely, productively, and professionally with other individuals in a team environment or on an individual basis to fulfill duties/assignments.
• Ability to comply with all applicable laws, policies, procedures, and regulations.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to be given verbal and written instruction and apply the instruction accurately.
• Ability to communicate professionally in written, verbal, and nonverbal format while portraying a friendly tone, word choice, and body language.
• Ability to take initiative and be proactive in the duties of the position.
• Ability to comprehend complex issues.
• Ability to work various shifts including evenings, holidays, weekends, and overtime.
• Must possess a current and valid Washington State Driver’s License.
• Must be able to obtain and maintain a valid Tribal Gaming License.

Physical Demands / Work Environment:

• Manual and finger dexterity as required to perform daily job duties.
• Ability to frequently sit for prolonged periods of time.
• Ability to frequently walk and/or stand for prolonged periods of time.
• Ability to frequently lift and/or move up to 20 pounds.
• Ability to occasionally lift and/or move up to 100 pounds.
• Ability to frequently bend, squat and/or reach.
• Ability to problem solve while using a reasonable balance of cause/effect, process of elimination, comparing/contrasting, technical knowledge, experience, and trends.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice nonverbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on telephone/radio conversations, hear and grasp verbal communications and equipment prompts.
• Frequently exposed to outside weather conditions, including variations in temperature and precipitation.
• Frequently works near or around electricity.
• Frequently works near or around mechanical moving parts.
• Frequently exposed to vibration.
• Frequently exposed to toxic or caustic chemicals.
• Frequently exposed to a high level of noise in the work environment.
• Frequently exposed to tobacco smoke.
• Frequently exposed to fumes or airborne particles.
• Ability to drive in adverse weather conditions.

These requirements need to be met to represent knowledge, skill and ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

CTFC IS AN INDIAN PREFERENCE EMPLOYER

Important Notice: A resume must be submitted through our hiring portal before the closing date in order to successfully apply for this position.

About Colville Gaming LLC

CTFC is a federally chartered corporation wholly owned by the Confederated Tribes of the Colville Reservation, which is composed of twelve bands/tribes: Chelan, Chief Joseph Band of Nez Perce, Colville, Entitat, Lakes, Methow, Moses-Columbia, Nespelem, Okanogan, Palus, San Poil, and Wenatchi. CTFC is the parent corporation for Colville Tribal Forest Products and Colville Gaming LLC. The Chief Executive (CEO) of CTFC reports to a Board of Directors, made up of five members. Our team members are essential to the function of our business and the ability of other team members to successfully perform in their positions. We understand the value of the work contributed by every one of our team members and acknowledge that value through our generous benefits package and pathways to success within the organization. Without our team members' hard work and dedication, CTFC would not be the success it is today. Thank you for considering to become a member of our team!