What are the responsibilities and job description for the Communications Internship, Summer 2026 position at Columbus Zoo Family of Parks?
Overview
This internship is designed to provide students with hands‑on learning experience in social media and digital communications. The intern will work under the guidance of the Social Media Coordinator to gain exposure to content drafting, editing, scheduling, and engagement tracking. Through supervised, project‑based assignments, the intern will develop practical skills in social media strategy, digital analytics, and communications best practices while supporting the work of the Communications team.
Responsibilities
Social Media Content Creation & Writing
- Learn and apply best practices for writing, editing, and proofreading social media content under the guidance of the Social Media Coordinator
- Assist with drafting and preparing social media posts for review, focusing on tone, clarity, accuracy, and brand voice
- Conduct basic research to support social media and communications projects as part of skill development
Social Media Operations & Engagement
- Observe and support the planning and maintenance of the social media content calendar, gaining exposure to content strategy and scheduling processes
- Monitor social media platforms for public questions and comments and assist with documenting engagement trends, under supervision
Analytics, Reporting & Organization
- Support the collection and organization of social media analytics and engagement data as a learning exercise in digital reporting
- Maintain organized files and records related to content drafts, calendars, and reports
Learning, Professional Development & Compliance
- Participate in instructional discussions and hands‑on learning related to digital communications, audience engagement, and campaign evaluation
- Complete assigned projects designed to support educational growth in communications and marketing
- Follow department procedures and workplace policies while developing professional communication and organizational skills
Qualifications
Education & Academic Standing
- Second-year college student or recent graduate (2 years or less) in communications, marketing, or a related program
- Minimum cumulative GPA of 3.0 on a 4.0 scale
Technical & Communication Skills
- Ability to work on both PC and MAC platforms
- Strong skills in writing, editing, and proofreading
- Ability to research and communicate information effectively and accurately
Professional & Organizational Abilities
- Courteous and professional interpersonal skills
- Ability to work independently and effectively manage time
- Detail-oriented with excellent organizational skills
- Ability to adhere to standard operating procedures, including safety protocols
Policies & Employment Conditions
- Subject to Drug Free Workplace Policy
- Subject to BMV check and a criminal background check