What are the responsibilities and job description for the Medical Receptionist/Office Assistant position at Columbus Physician Group?
Responsibilities Include:
Greet and check-in patients, ensuring a positive and welcoming experience
Schedule and confirm appointments using EHR system.
Answer phone calls and respond to inquiries, providing excellent patient service
Assist with patient registration and insurance verification
Collect and process payments
Maintain patient records and update information as necessary
Coordinate and schedule patient referrals
Manage the front desk area, ensuring cleanliness and organization
Experience: Previous experience working in a medical office setting is preferred, not required
Strong communication skills, both verbal and written
Excellent customer service skills with the ability to handle patient inquiries and concerns
Proficient in using phone systems and other office equipment
Detail-oriented with the ability to multitask and prioritize tasks Able to work in a fast-paced, busy environment
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Attendance Expectations: Consistently arrives to work on time, setting a positive example for the team. Demonstrates exceptional attendance and punctuality, rarely missing a day of work or being late. Maintains a perfect attendance record, showing dedication and commitment to the job. (90-day new hire probationary period)
Scheduled work hours are Monday - Thursday, 9:00AM - 6:00PM
Office Location: 4995 Bradenton Ave, Suite 110, Dublin, Ohio 43017
If you are looking for a rewarding opportunity to work in a dynamic medical office environment, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18