Assistant Front of House Manager - Glenn’s Cafe

Leads by example, overseeing Front of House operations in the General Manager's absence. You will ensure impeccable service, maintain a positive culture, and drive guest satisfaction through coaching and accountability.

Key Responsibilities

Leadership: Manage FOH daily operations; conduct daily line-up meetings and uniform inspections.

Guest Experience: Perform table touches, handle complaints, and assist on the floor (hosting/serving) during peaks.

Administration: Manage reservations/capacity, manage document retention, receive orders, and coordinate with the General Manager to interview/hire new talent.

Accountability: Train new members, conduct evaluations, and coordinate with the General Manager for staff development.

Compliance: Monitor alcohol service and ensure all sanitation/food safety standards are met.

Requirements

At least 4 years of restaurant experience; 2 years of supervisory experience in high-volume settings.

High school diploma/GED.

Proficiency in POS systems; passion for food and wine pairings.

Ability to work under pressure and stand for long periods.

Benefits & Details

Schedule: 5 days per week, either from 7:00 am - 3:00 pm OR 2:00 pm – 10:00 pm (must be available for weekends/holidays if needed).

Benefits: Health, Dental, and Vision Insurance (FT only), Employee Discount.

REQUIREMENTS

• Must be able to provide documentation for Form I-9 to verify identity and employment authorization.
• Employment is contingent upon the successful completion of a background check and/or drug screening.
• Must have a bank account for direct deposit.

Located in the heart of downtown Columbia, The Tiger Hotel is a lavish, historic landmark built in 1928 and is the city's only 4-Diamond boutique hotel. We pride ourselves on providing an upscale experience defined by outstanding service and excellence—a standard that extends across our premier establishments, including Glenn’s Café, Wilder, Twain, and The Vault.

We believe our success is rooted in our people. We invest in our team through a culture of appreciation and host annual events to celebrate our collective achievements. To support the well-being of our staff, we offer a comprehensive benefits package that includes 100% employer-paid insurance premiums for all full-time employees, effective on day one. At Glenn's Cafe, we don't just provide a luxury destination; we provide a foundation for our employees to thrive.