What are the responsibilities and job description for the Sales Coordinator position at Columbia Forest Products?
The Sales Administrator plays a critical role in supporting the sales function by ensuring accurate, timely, and well-organized administrative processes. This role serves as a key liaison across departments, helping maintain smooth communication, supporting sales operations, and contributing to overall customer satisfaction.
Key Responsibilities
- Provide day-to-day administrative support to the sales team
- Maintain and update customer accounts, pricing, and order details in internal systems
- Process sales orders, quotes, and documentation with a high level of accuracy
- Coordinate with internal departments (e.g., operations, finance, logistics) to ensure timely order fulfillment
- Assist with reporting, data tracking, and preparation of sales metrics
- Support customer inquiries and ensure professional, timely responses
- Manage documentation, filing, and recordkeeping in an organized and efficient manner
- Take on a variety of administrative and operational tasks as needed to support team objectives
Qualifications & Skills
- Highly organized with the ability to manage multiple tasks and priorities effectively
- Excellent verbal and written communication skills
- Ability to effectively communicate and collaborate with cross-functional teams
- Adaptable and comfortable learning new software and systems
- Proficient in Microsoft Office (Excel, Word, Outlook); experience with Microsoft Dynamics 365 (D365) or similar ERP/CRM systems preferred