Surgery Center Administrator

Columbia Eye Surgery Center is a busy surgery center specializing in Ophthalmology services. The surgery center includes 4 Operating Rooms that include Ophthalmological services such as cataract surgery, retinal surgery, laser vision correction, glaucoma Services, cosmetic and reconstructive services as well as other services.

Location: 1920 Pickens St. Columbia South Carolina 2920

Work Schedule: Monday through Friday

Work Status: Full Time/Exempt; Management

The Surgery Center Administrator coordinates all administrative activities for the surgery center.The Administrator is expected to maintain a high degree of knowledge of regulatory requirements pertaining to ambulatory surgical centers.The Administrator oversees the full surgery center workforce in addition to managing the supply chain and the facility.The Administratorremains visible and accessible within the organization and works closely with all administrative leaders and the full medical staff.

• Monitors operational activities for effective and efficient management of daily operations.

• Oversees and coordinates all activities related to regulatory compliance including, but not limited to, maintain and update policies and procedures, medical staff and CRNA credentialing, appropriate documentation for quality programs, personnel files, and periodic drills.

• Provides direct support for all efforts to improve the environment of care.

• Coordinates and leads all facility improvement projects.

• Works with the clinical supervisors and Human Resources on personnel matters by facilitating the work and documentation on matters including, but not limited to, hiring, staff orientation, progressive discipline, performance improvement, and clinical competencies.

• Manages the patient access / check-in staff. Supports other personnel and human resource management activities such as staff recognition and nurse recruitment.

• Responsible for all aspects of the supply chain including ordering, inventory, verifying invoices, proper storage of materials, and group purchasing arrangements. Works closely with the Chief Financial Officer to ensure effective and efficient processes in supply chain management.

• Manages the master surgery schedule. Communicates with surgeons on changes to the schedule and openings in the schedule. Also communicates with the Anesthesia business partner on an on-going basis to ensure sufficient CRNA coverage each day.

• Manages anaesthesia coverage and works with CRNA providers to ensure best practices and quality care to patients. Works with RCM to ensure proper charges and payments for anaesthesia services.

• Develops and manages applicable budgets. Demonstrates cost reductions.

• Manages vendor and business partner relationships by keeping track of all documentation, financial terms, and contact information.

• Ensures required maintenance work on equipment is completed on schedule. Reviews service agreements on a regular basis to verify proper coverage and costs associated with the agreements.

• Responsible for daily entry of facility fees, professional fees, and charges for premium services and lenses for the surgery center. Also required to conduct regular audits to ensure revenue integrity for all services provided in the surgery center (charge capture, coding, etc.). Familiarity with third-party payer policies for ASCs is required as well.

• Collaborates with the Health Information Manager on the medical records processes and information privacy matters.

• Receives patient satisfaction surveys and compiles information to report to CEO and medical staff. Investigates and pursues opportunities to improve patient experience.

• Prepares all reports for quarterly board meetings including quality, safety, and infection control reports; utilization and volume by physician and by case type; and productivity by charges and collections. Prepares minutes for review and approval after each Medical Staff meeting.

• Coordinates and facilitates the bi-monthly clinical collaboration meeting that includes the Medical Director, Clinical Supervisors, and CEO.

• Completes all applications required by third-party payers.

• Directs and participates in the centers Quality Assurance and Performance Improvement Committee (QAPI) and maintains ASC quality reporting compliance with CMS.

• Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet requirements of regulatory and accrediting organizations, including but not limited to infection control, environment of care, and emergency preparedness.

• Supports decision-making through analytical work such as cost and reimbursement analysis. Also maintains a data base to track direct costs per case type by surgeon.

• Facilitates timely coordination and execution of daily staff meal orders.

• Must comply with all HIPPA and safety policies, procedures, and regulations.

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. To meet the business needs of the company duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor’s degree with at least five years’ experience in a healthcare provider organization with

at least two years in management required.

• Appropriate State RN License in good standing.

• MBA, MHA, or BSN preferred.

• 2-3 years of Experience in Ambulatory Surgery Centers.

• CPR certification and ACLS certification

• Ability to multi-task effectively and efficiently

• Recognizes and defines problems, collects data, established facts, draws valid conclusions, make timely decisions, and corrects errors.

• Ability to effectively present information, respond to questions, and professionally interact verbally and/or in writing with others including vendors, staff, physicians, senior management, partners, and the Governing Board.

• Computer literacy and business acumen necessary.

• Experience with Quality Assurance / Process Improvement, as well as State/Federal regulatory compliance and reporting preferred.

• Ophthalmology experience preferred

KNOWLEDGES, Skills, and Abilities:

• Competencies include ethical conduct, business acumen, organizational development, performance management, budget and resource development, and strategic planning; demonstrated success developing and monitoring systems to manage both operational and programmatic work that involve high levels of collaboration.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.

• Exceptional organizational, analytical, and customer service skills.

• Proficient in Microsoft office products.

• Proficient in reporting software

• Excellent communication and professional leadership skills.

• Personal qualities of integrity, credibility, and commitment.

• Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.

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