What are the responsibilities and job description for the Food & Beverage Manager position at Columbia Country Club?
Description
Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction. The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club’s commitment to excellence, professionalism, and genuine hospitality.
Primary Duties And Responsibilities
Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction. The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club’s commitment to excellence, professionalism, and genuine hospitality.
Primary Duties And Responsibilities
- Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and quality
- Ensure all food and beverage offerings consistently meet Club standards for quality, presentation, and taste
- Develop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectations
- Monitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulations
- Provide ongoing coaching, training, and performance feedback to staff to support high levels of service
- Empower employees to address guest concerns promptly and professionally. Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standards
- Maintain active communication between front-of-house and back-of-house operations
- Complete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse Manager
- Ensure accurate record keeping and timely submission of end-of-shift and employee performance reports
- Create and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budget
- Oversee inventory control and ordering processes to maintain appropriate stock levels and minimize waste
- Conduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needs
- Collaborate with the events team to coordinate and execute special events, private parties, and banquet functions
- Stay current on industry trends and implement operational improvements as needed
- Execute other duties and special projects as assigned
- Minimum three years’ related experience and/or training; or equivalent combination of education and experience
- Innovative problem-solver with strong multitasking abilities and a proactive leadership style
- Friendly, service-oriented, and able to work collaboratively across departments
- Excellent written and verbal communication skills with strong organizational skills and attention to detail
- Proficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systems
- Physically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 pounds
- Willingness to work evenings, weekends, holidays, and on-call shifts as required