What are the responsibilities and job description for the Host position at Columbia Cafe?
A hostess greets and seats restaurant guests, manages reservations and waitlists, provides menus, answers phones, and ensures a positive first impression, coordinating with servers for smooth table turnover while keeping the front area tidy. Key duties involve welcoming patrons, managing seating flow, handling inquiries, and supporting staff during busy times, requiring strong communication, multitasking, and customer service skills. Core Responsibilities
- Guest Reception: Warmly greet and welcome guests as they enter the venue.
- Seating Management: Escort parties to their tables, provide menus, and introduce them to their server.
- Reservation & Waitlist: Manage reservations, monitor wait times, and add guests to the waiting list.
- Communication Hub: Answer phone calls, respond to customer questions, and relay dining details to servers and management.
- Front-of-House Upkeep: Maintain a clean, organized, and welcoming reception area.
- Staff Support: Assist servers with duties like refilling water or clearing tables during peak hours.
Essential Skills & Qualities
- Excellent customer service, friendly demeanor, and patience.
- Strong multitasking, organizational, and communication skills.
- Ability to work well in a team and remain calm under pressure.
Pay: From $13.00 per hour
Expected hours: 25.0 – 30.0 per week
Work Location: In person
Salary : $13