Dental Support Coordinator

Overview

The Dental Support Coordinator will perform chairside dental assisting for Dentists and Hygienists, as well as training of new dental assistants.  This position will ensure ongoing continuing education of dental assistant staff with an objective to provide Dentists and Hygienists with high quality assistance in various dental procedures and patient care, including appropriate and culturally competent patient education.  This position is also responsible for assuring that all CBHA dental clinics are operating with appropriate equipment, supplies and staffing ratios.  Chairside assisting and training responsibilities will encompass approximately 75% of time with the other 25% focused on supply ordering, scheduling and operational duties.

At Columbia Basin Health Association (CBHA) we never have to wonder whether the work we do is worthwhile. Each day we see victories and successes, big and small, in the lives of people who count on us.

Partner with Columbia Basin Health Association (CBHA) for a rewarding career. Your dream to promote health and wellness, work with passionate people, and feel accomplished for doing important work while earning a reasonable paycheck is possible with us. Be a part of a healthcare movement as you grow your career. The size and culture of the organization provides an opportunity to work closely with leadership, lead initiatives, and see the results of your hard work. You ability to make an impact is limited only by your passion and creativity.

Responsibilities

CHAIRSIDE ASSISTING AND TRAINING

1. Functions as a chairside dental assistant at all levels for Dentists and Hygienists.2. Supports new employee orientation and conducts annual competency assessments of dental assistants through one-on-one coaching in order to ensure competency at all Dental Assistant levels including specialty dental procedures and practices.3. Ensures dental staff are knowledgeable of and compliant with regulatory standards, as well as specified CBHA clinical standards, policies and procedures that promote patient safety, positive outcomes and complete patient care.4. Understands and educates staff about current dental accreditation standards and provides appropriate educational activities to support compliance.5. Participates in the training of dental assistant staff to current infection control standards and sterilization procedures.6. Works with the Dental Assistant Supervisors to ensure all new dentists, dental residents and dental students are properly trained on the dental systems and applications used by the department.

SUPPLY/EQUIPMENT/INVENTORY CONTROL

1. Responsible for ordering, organizing and maintaining the clinic supplies, medications, equipment and furnishings to optimal clinic effectiveness.2. Submits supply orders on a weekly basis and contacts supply vendors as needed.3. Completes a review of all dental operatories for expired supplies on a bi-weekly basis.4. Communicates all service repair needs to the appropriate dental vendor to maintain all dental operatories and equipment in a functional condition.

OPERATIONS

1. Perform quarterly water testing and logs results for the site; changes water filters annually.2. Receives and logs dental lab cases upon arrival and communicates with PSRs for the scheduling of appointments.3. Performs Orthodontics pre-authorization pictures.4. Supports the Centralized Sterilization Coordinator with the review of logs for sterilization duties.5. Performs daily and weekly check-off list of dental assistant duties.6. Performs review of Pedo/Implant logs weekly.7. Documents refrigerator temperatures daily.8. Troubleshoots software and hardware issues, coordinating with technical support as needed.

OTHER

1. Assists in the retention of employees through relationship building and development of trust through open communication with staff members.2. Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE Standards of Behavior.3. Must uphold confidentiality at all times in regards to CBHA activities, reports, financials, patient health information and other proprietary information specific to CBHA.4. Other duties as assigned.

Qualifications

Professional and Technical Knowledge:

1. Possesses a basic level of written and verbal communication, computer and mathematical skill and knowledge typically acquired through completion of a high school program. 2. Ability to assess dental problems quickly and accurately.3. Must have working knowledge of hygiene/sterilization techniques.4. Three (3) years of chairside dental assistant experience.5. Ability to be trained in other duties such as additional orthodontic training, endodontic training, oral surgery training, periodontics surgery training and pediatric dental procedures.

License and Certification:

1. Ability to obtain Registered Dental Assistant License through Washington State. 2. Possesses CPR certification or ability to obtain within designated timeframe.3. Possesses AIDS education or ability to obtain within designated timeframe.4. Must have a dental assistant certification with DANB or ability to obtain within two (2) years

Technical Skills:

1. Ability to prepare basic correspondence and simple reports in Microsoft Word.2. Ability to use Microsoft Excel to create tables and simple displays of information. 3. Ability to use electronic dental records software.

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General Description of Benefits: 

At CBHA, we offer a comprehensive benefit package for our employee’s. We invest in our staff and providers. Because of this, many members of our leadership team started their careers with us, and through mentorship and experience, have risen through the ranks. Incentive-based programs and educational stipends give you every opportunity to succeed. Below you will find a list of the many benefits provided at CBHA:

Health Insurance: 

• Medical
• Dental 
• Vision 

Our employees have the option of electing to utilize our in-house Dental and Vision services (dependent on Medical plan enrollment):

• Dental – CBHA In-House Credit

In-house credit of $1,300 annual maximum for services provided at CBHA dental clinic. $35 copay is waived for preventative services.

• Vision – CBHA In-House Credit

In house credit includes for one eye exam every plan year. $200 hardware credit for employee and dependents for prescription hardware (glasses, contacts, prescription sunglasses). Employees and dependents also receive one additional hardware credit per year at CBHA’s cost 20% (used for non-prescription sunglasses, contact lenses, or a second pair of prescription glasses). $35 copay is waived for preventative services

Flexible Spending Account

Life Insurance

Accidental Death & Dismemberment Life Insurance Policy

Long Term Disability

Emergency Medical Transport Benefits- Life Flight Network

403 (b) Retirement Plan: 

Safe Harbor Match: Employees are eligible to receive a Safe Harbor Match of 100% up to 4% of the employee’s total salary. Employee is full vested in Safe Harbor Match from day 1. Contributions are subject to IRS guidelines.

Non-Elective Contribution- Provided the employee has met enrollment qualifications, employee will also receive 4% employer contribution of employee’s total salary at the end of the Plan Year at the discretion of Board of Directors.

Vacation (Personal Leave): 

Year 1

40 hours front loaded after six (6) months of employment. Accrue at the rate of .0038per hour paid not to exceed a per pay period accrual of .3076 hours for the rest of year one (1). Vacation buyout paid hours are excluded from accrual

Year 2 

Accrue at the rate of .0442 per hour paid not to exceed a per pay period accrual of 3.53hours. Vacation buyout paid hours are excluded from accrual.

Year 3

Accrue at the rate of .5576 per hour paid not to exceed a per pay period accrual of 4.46 hours. Vacation buyout paid hours

All employees receive 8 vacation hours for a Wellness Day on their Anniversary Date each year.

Holidays: 

The following holidays are observed and paid by CBHA:

New Year’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Day after Thanksgiving

Christmas Day

**Martin Luther King Jr. Day & President’s Day are considered floating holidays and are used at employee’s discretion. 

Educational Reimbursement Program

Employee Assistant Program:

EAP services are available to solve a wide range of concerns for employees. This program is confidential and covers employees, spouses, domestic partners and children up to 26 years of age.

Contribution to Student Loan/529 College Savings Plans

Other great benefits:

• On site fitness center available to all employees 
• Financial wellness classes held quarterly and one-on-one financial sessions with a Financial Advisor.
• CBHA contribution to a 529 College Savings Plan and/or Student Loan Repayment based on years of service.
• Holiday luncheons (Cinco de Mayo, 4th of July, other employee appreciation)
• New employee luncheon with CEO
• Employee apparel (store stipend/day one shirt, 90 day vest, and 6th month jacket)
• Free coffee on designated days (new employees/employee appreciation)
• Service awards
• Birthday cards/treats
• Work anniversary recognition
• All staff events/prizes
• In-house education (CBHA University)
• Volunteerism Program (up to three hours added to your vacation bank)
• Flexible schedules; depending on business needs
• Shuttles to remote sites
• Casual Fridays, as designated by the company
• Company events (hikes, bowling, movie nights, book club, game night, professional sporting events)

Salary : $24 - $30