Program Specialist 2 - Student Conduct

Columbia Basin College ("CBC" or the "College") seeks a Program Specialist 2 to support the College’s mission by helping foster a safe, respectful, and student-centered campus environment where students can learn, grow, and succeed. Through coordination of student conduct operations, case management processes, and educational outreach, this position promotes accountability, fairness, and student development while supporting equitable access to resources and services. Working collaboratively with students, faculty, staff, and campus partners, the Program Specialist 2 helps uphold institutional standards, strengthen community wellbeing, and contribute to a campus culture grounded in integrity, inclusion, and student success. This position reports to the Assistant Dean for Student Conduct & Student Life.

This position closes on June 28, 2026 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

Preferred Qualifications

Communication Skills: Communicates student conduct procedures and expectations clearly and consistently to students, faculty, staff, and campus partners. Produces accurate, professional written and verbal communications, including case notices and procedural guidance, while maintaining appropriate tone, clarity, and confidentiality in sensitive situations;

Decision Making: Applies established student conduct policies and procedures to triage, route, and manage cases appropriately. Uses sound judgment to prioritize competing demands, determine next steps in case progression, and identify when escalation or consultation is needed;

Organizational Skills: Manages multiple conduct cases, deadlines, and procedural requirements simultaneously while maintaining accuracy and attention to detail. Tracks case progress through established systems, ensuring timely documentation, follow-up, and completion of required steps;

Problem-Solving Skills: Identifies issues in case flow, documentation, or communication and takes action to resolve routine operational challenges. Analyzes patterns or recurring issues and recommends process improvements to strengthen efficiency, compliance, and case management outcomes;

Adaptability/Flexibility: Responds effectively to shifting priorities, urgent case needs, and varying levels of case complexity. Adapts to procedural updates, evolving campus needs, and workload fluctuations while maintaining consistency and adherence to conduct processes;

Professionalism: Maintains confidentiality, neutrality, and professionalism in all conduct-related interactions and communications. Represents the Student Conduct program appropriately in meetings, hearings, and campus collaborations while upholding policies and supporting a fair, educational conduct process;

CBC Shared Commitments: Demonstrates a willingness to work with and support others in completing assignments, accepts constructive feedback, and cooperates with coworkers and supervisors.  Shows alignment with CBC Shared Commitments by treating others with respect, communicating and collaborating effectively, pursuing growth and learning, valuing and celebrating contributions, prioritizing wellness, and holding self and others accountable; and

Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth.

This position is a full-time, overtime eligible classified staff position. The typical work hours for this position are Monday through Thursday from 7:00 a.m. to 4:30 p.m. and Friday from 7:00 a.m. to 12:00 p.m., however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately.

Process Note

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute.

**Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Analytical Skills, Customer Service, etc.).   

Conditions of Employment
In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students.
  
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time.  Applicants must be authorized to work in the United States for any employer without sponsorship.
  
CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources. 

Other Job Elements
The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. 
  
Physical Demands

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment.

Working Conditions

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.

Union Clause
This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.

Salary : $45,924 - $61,332