What are the responsibilities and job description for the Commercial Account Specialist - Watertown, SD position at COLOURS INC?
Colours Inc. is a leading distributor of automotive, commercial, and industrial coatings. We provide premium products, expert guidance, and exceptional service to help our customers excel. With a commitment to reliability, technical expertise, and strong customer partnerships, we continue to grow our footprint across the region.
Position Summary
We are seeking a driven and customer-focused Commercial Account Specialist to support and expand our commercial and industrial coatings business. This role combines sales, account management, and technical understanding of coatings products. You will serve as the primary contact for commercial clients—building relationships, identifying solutions, and ensuring customers receive the highest level of service and support. This role will cover the Watertown, SD and Mankato, MN territory.
Key Responsibilities
- Identify, pursue, and secure new business opportunities across commercial and industrial markets through prospecting, networking, and relationship-building.
- Manage and grow existing client accounts, serving as a trusted partner and primary point of contact for product support, service needs, and sales inquiries.
- Conduct needs assessments to understand customer requirements and recommend tailored coatings solutions.
- Work closely with internal teams—sales, marketing, operations, and technical support—to deliver seamless service and value-added solutions.
- Coordinate and follow up on service requests, ensuring timely and effective resolution of product or application concerns.
- Prepare and deliver impactful sales presentations, proposals, and product demonstrations to highlight the benefits of our coatings systems.
- Perform regular business reviews with clients to assess satisfaction, identify opportunities for growth, and strengthen the partnership.
- Stay informed on industry trends, competitor offerings, and market changes to better anticipate customer needs.
- Maintain accurate records of sales activities, client interactions, forecasts, and service requests using CRM tools.