Senior Maximo Applications Suite (MAS) Administrator

Senior Maximo Applications Suite (MAS) Administrator

The Maximo team within the Information Technology department is hiring an Applications Senior for IBM Maximo Application Suite (MAS) Administration. In this position, you will provide system support for our water, gas, and electric utility operations. The work that you do is critical to maintaining the data integrity, reliability, compliance, and security of our MAS System. Your curiosity, ability to solve complex problems, and desire to use and build your technical skills will enable Operations to continuously improve processes, find cost savings, and solve operational challenges through the use and implementation of our MAS system.

The MAS system you will support in this position is integrated with other enterprise systems, which make up a complex set of hardware and software architectures. This includes but is not limited to industrial instrumentation, Geographic Information System (GIS), financial, procurement, supply chain, and other software solutions. You will be responsible for collaborating with enterprise customers to provide best practices, development, and implementation of MAS solutions that increase efficiencies across the organization.

Key Focus Areas:

• Collaborate with utility operations, financial, procurement, and supply chain to support programs, projects, and initiatives using MAS applications
• Provide MAS technical support in User Management, Troubleshooting, Core Data Management, System Configuration, and Reporting
• Support the planning, development, testing, implementation, and troubleshooting of custom solutions within the MAS application framework to improve business processes and increase efficiency across the enterprise, including integrations
• Troubleshoot and diagnose OpenShift, Containers, database, messaging platform, and software issues
• Maintain, update, and troubleshoot configurations within the MAS environment
• Plan and perform Application Backup and Recovery
• Plan and perform MAS application patching, monitoring, and container management within the Red Hat OpenShift environment in accordance with established infrastructure and cybersecurity policies
• MAS case management, able to work through tasks and issues for the business using the ServiceNow tool
• Provide technical assistance to end users and help desk staff
• Create and revise reports, process documentation, training manuals, and data entry forms

Please note that the ability to work extended periods of time to provide operational readiness of the MAS system will be a required aspect of this position.

Who You Are:

• You are skilled in various aspects of Maximo implementation, design, and configuration
• Your organizational skills are superb
  • You can effectively manage multiple tasks and various project deliverables with ease
  • You take responsibility for seeing tasks through to completion
• You don’t compromise quality, and you ensure customer satisfaction
• Functional understanding and working knowledge of IT Services and Support
• You have a strong desire to modernize work practices using Maximo Application Suite Technologies

Highly desired knowledge/skills/expertise include:

• A bachelor’s degree in computer science, Management Information Systems, Business, or equivalent combination of education and experience
• You will most likely have 3-4 years of experience using directly related specialized analysis and design techniques
• You will most likely have 3-4 years of experience in Systems Administration, technical configuration, troubleshooting, integration setup, working with end users on issues and resolutions
• Systems Logging and Troubleshooting
• Basic skills in Red Hat products (OpenShift and Enterprise Linux), programming/scripting languages (Java, Python, and PowerShell), and databases (Oracle, SQL Server, and MongoDB)
• Experience with Maximo, Work order Module, Configuration module (Application Designer, Database Configuration, Escalation, Cron Task), Administration module (Organization, Calendars, Report Administration, Classification)
• Experience with Assets, Chart of Accounts, Maximo Integration framework, Inventory, Planning (job plans and safety plans), preventive maintenance, purchasing (PR, PO, receiving, companies), and Resources (persons, crafts, and labor codes)

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Exerts up to 10 lbs. of force occasionally and/or a small amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Positions in this class typically require talking, hearing, seeing, and repetitive motions within an office working environment.  

Who We Are:

• Check us out on our YouTube channel. (https://www.youtube.com/@SpringsUtilities)
• One of the largest four-service public utilities in the nation (over 500,000 customers)
• A national leader in reliability (power on an average of 99.991% of the time)
• Diamond Designation recipient from the American Public Power Association – a utility sector leader in reliability, safety, workforce development, and system improvements

Our Commitment to Our Employees…
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We don't just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.

Time Off to Recharge

• Vacation – Start with 13 days annually, increasing to 24 days with tenure
• Personal Leave –3 days per year
• Paid Holidays –12 paid holidays per year
• Sick Leave – 12 days per year for personal or family health needs
• Vacation Buy – Option to purchase up to 40 additional hours annually

Health & Wellness – Benefits elected are effective the first of the following month

• Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
• Zero Health: Access to hundreds of medical services at no cost
• Dental & Vision: Two dental plans and one vision plan
• Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
• Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
• Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
• Health Savings Account (HSA): Available with HDHP

Financial & Retirement Security

• Pension Plan: Colorado PERA provides retirement benefits and peace of mind
• Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
• Disability Coverage: Short-Term and Long-Term Disability insurance available
• Life Insurance: Employer-paid coverage with optional supplemental plans
• Long-Term Care Insurance: Available for purchase to support extended care needs

Additional Support

• Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
• Tuition Reimbursement: Up to $5,250 annually to support continued education
• Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness