What are the responsibilities and job description for the Inside Counter Sales Associate position at Colony Hardware Corporation?
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day:
- You will work directly with customers to ensure they order the right products and that the orders are ready on time.
- Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
- You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
- You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
- You will support operations by pulling orders and packing them as needed.
- You will fill in where needed through cross-training in areas such as the warehouse, assisting with pulling orders and activities such as cycle counting, operating a forklift, etc.
What you’ll need for success:
- A minimum of 2-3 years of successful inside sales experience.
- Knowledge of the construction industry and products a plus.
- At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
- Knowledge of customer service and order processing systems.
- Prior warehousing experience, including operating a forklift.
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
- Competitive salary plus annual discretionary bonus
- Multiple medical, dental, and vision plan options
- Short Term Disability, Long Term Disability, and Life Insurance
- 401k retirement plans with a generous company match
- Tuition reimbursement
- Competitive sick, vacation and PTO time as well as paid holidays
- Company-provided PPE as required
- Company-paid training and certifications
- Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With over 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware’s Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.