Director of Technology Transformation

Job Title: Director of Technology Transformation
Department: Information Technology
Reports To: Chief Financial Officer
FLSA: Exempt
Location: Richmond, VA

Position Summary

The Director of Technology Transformation will lead the strategic modernization and optimization of ColonialWebb’s IT systems, tools, and processes to support business goals related to efficiency, scalability, and innovation. This leader will drive enterprise-wide, technology-enabled change by aligning business strategy with practical technology solutions and operational excellence. The ideal candidate is a visionary leader with strong execution skills, a collaborative leadership style, and a passion for process improvement.

Who We Are

At ColonialWebb, we build and service the systems that keep facilities running at their best. Our teams support clients across construction, service, industrial refrigeration, and mission-critical environments throughout the Mid-Atlantic. We are committed to operational excellence, innovation, continuous improvement, and the development of our people. Our success is built on strong partnerships, a solutions-oriented mindset, and a shared focus on delivering outstanding results for our customers.

Perks of Joining ColonialWebb

• Play a key role in shaping the future of technology across a growing, operationally focused organization

• Lead high-impact transformation initiatives that create measurable business value

• Partner with senior leadership across multiple business units to influence strategy and execution

• Collaborate with a dynamic team committed to innovation, continuous improvement, and excellence

• Build and develop internal capabilities while helping modernize systems, tools, and processes across the organization

Essential Duties and Responsibilities (A Day in the Life)

Strategic Vision & Leadership

• Develop and execute a comprehensive technology transformation roadmap aligned with ColonialWebb’s business strategy and growth objectives

• Partner with senior leadership across construction, service, manufacturing, industrial, and corporate services to identify, implement, and integrate technology solutions that support organizational priorities

• Establish long-term goals and measurable outcomes for digital transformation across all business units

• Champion transformation initiatives by building executive buy-in and organizational support

Technology Implementation & Execution

• Lead the successful implementation of enterprise technology programs, including ERP, CRM, project management platforms, BI/data analytics, automation, and automated intelligence tools

• Oversee the evaluation, selection, and deployment of technology platforms that improve operational reliability, scalability, and data-driven decision-making

• Ensure strong change management practices and seamless integration of technology with business processes

IT Process Improvement

• Define, assess, and optimize IT processes to improve performance, reduce technical debt, and support operational best practices

• Standardize tools, workflows, and protocols to improve system stability and user experience

• Lead continuous improvement initiatives that drive efficiency, quality, and compliance

Project & Execution Leadership

• Oversee and directly support large-scale digital transformation and technology-enabled projects, ensuring delivery on time, within scope, and within budget

• Serve as the leader for key transformation initiatives such as system consolidations, platform migrations, and data governance implementations

• Implement strong project governance practices to ensure alignment with organizational objectives and risk management frameworks

Team Leadership & Development

• Lead and mentor a high-performing team of 3–5 IT transformation professionals, including project managers, solution architects, data analysts, and user support staff

• Foster a culture of innovation, accountability, collaboration, and continuous learning

• Build team capability through coaching, performance management, and strategic hiring

Stakeholder Engagement & Communication

• Learn the business and actively seek feedback on improvement opportunities to inform the transformation roadmap

• Communicate technology transformation strategy, progress, and outcomes to executive leadership and cross-functional teams

• Build consensus among stakeholders by balancing technical requirements with business priorities

• Provide regular reporting on key performance indicators and overall transformation impact

• Engage with sister companies and industry peers to identify solutions, best practices, and opportunities

Qualifications

Required Education and Experience

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field

• 10 years of progressive experience in IT leadership, technology transformation, or digital strategy roles

• Proven track record of leading cross-functional technology projects and process improvement initiatives at scale

Required Knowledge, Skills, and Abilities

• Strong strategic thinking skills with solid business and technology acumen

• Excellent project and portfolio management capabilities

• Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels of the organization

• Demonstrated success leading and developing high-performing teams

• Experience with ERP, CRM, data analytics, automation, and other enterprise systems

• Ability to align technology initiatives with business priorities and operational goals

• Strong organizational skills with the ability to manage multiple priorities in a dynamic environment

Preferred Qualifications

• Master’s degree in Information Technology, Computer Science, Business Administration, or a related field

• Experience leading enterprise transformation initiatives in construction, service, manufacturing, industrial, or similarly complex operational environments

• Familiarity with change management frameworks, data governance initiatives, and system integration strategies

EOE Statement

ColonialWebb is an equal opportunity employer and is committed to creating an inclusive environment for all employees. Employment decisions are based on business needs, job requirements, and individual qualifications, without