What are the responsibilities and job description for the Concierge - Receptionist (84471) position at Colonial Village?
Colonial Village is an innovative, beautiful, 5 star, boutique style senior living community. Our mission is simple: to enrich the lives of our residents through purpose, passion & joy in life! Our Community offers several levels of living including: independent living, assisted living, short-term rehab, and long-term care.
In addition to our commitment to provide quality care to our residents, we are also committed to providing a great work environment for our Team Members.
Shift: 4pm-8pm
Benefits: We value and are grateful for our Team Members. Below is a snapshot of our benefits to foster health and happiness for our team:
- Health, Dental, & Vision Care Plans with company cost share (full-time only)
- Company paid Employee Assistance Program (EAP) that includes counseling sessions for Team Members and their Family.
- 401(k) with company match
- PTO
- Holiday Premium Pay
- Volunteer Time Off
- Competitive Wages & Shift Differentials
- Referral Bonus
- Service Award Bonus
- Career Path Development
- Tuition Assistance & Certification Course Payment
- Fun & engaging team environment
If you're in search of a family based organization with a culture of care and you have a passion for seniors - keep reading!
Role:
We are seeking a dedicated Concierge - Receptionist to join our team! The Concierge - Receptionist is the first point of contact at the Community and will greet all internal and external customers that come into the community. The Concierge should have a positive and warm 'Yes I Can' attitude in providing the customer service needs of our retirement communities.
Responsibilities:
- Answer and direct all in-coming phone calls
- Greet all customers and direct them as needed
- Have working knowledge as to the roles and responsibilities of management staff
- Ability to communicate effectively the services and products that Community offers
- Assist Business Manager with AP coding, statements, and Resident Trust Fund
Qualifications:
- High School diploma or equivalent. Be computer literate and familiar with Microsoft Office products.
- Receptionist experience preferred.
Our Community is a part of a family of Retirement Communities which include:
- Colonial Village, Overland Park, KS
- Maggie’s Place of Colonial Village, Overland Park, KS
- Westchester Village, Lenexa KS
- Linden Woods Village, Gladstone, MO
- Raintree Village, Lee's Summit, MO
- Prairie Vista Village, Altoona, IA
- Terrace Glen Village, Marion, IA
- Cedar Ridge Village, West Des Moines, IA
- Northridge Village, Ames, IA
- Kennybrook Village, Grimes, IA
We are an equal opportunity employer and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability of any other characteristic protected by law. Our family of retirement communities are proud to be a tobacco-free campus, including but not limited to electronic cigarettes. We follow CMS and CDC protocols and guidelines.
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