What are the responsibilities and job description for the Voluntary Benefits Specialist position at Colonial Life?
Company Description
Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families during unexpected events. The company specializes in workplace benefits such as disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. With innovative enrollment technology and robust benefit services, Colonial Life supports over 87,000 businesses and 4 million workers. In 2022 alone, the company delivered more than $700 million in benefits to policyholders.
Role Description
This is a full-time remote role for a Voluntary Benefits Specialist, based in Bakersfield, CA, The VB Specialist will be responsible for supporting employee enrollment in workplace benefits plans, coordinating with team members and clients, and providing guidance on benefits packages and policies. This role requires fostering strong communications and offering diligent customer service to meet the needs of both clients and employees, ensuring timely and effective problem resolution.
Qualifications
- Experience in sales and/or Customer Service
- Strong work ethic and high integrity
- Exceptional Communication and Customer Service capabilities
- Coachable and willing to put in the work to learn career-building and lifechanging skillset
- Ability to work independently and collaborate in a hybrid work environment
- Experience in insurance or employee benefits an advantage but will train the right person
- Have a current life & health insurance license or willing to obtain one