What are the responsibilities and job description for the Insurance Agent position at Colonial Life?
Company Description Colonial Life & Accident Insurance Company, a subsidiary of Unum Group, provides financial protection benefits to workers and their families across the United States when unexpected events occur. The company offers a broad portfolio of workplace benefits, including disability, life, accident, dental, cancer, critical illness, and hospital confinement indemnity insurance. Colonial Life supports more than 87,000 businesses and 4 million workers through benefits education, service, and innovative enrollment technology. In 2022, the company paid over $700 million in benefits to policyholders, demonstrating its strong commitment to customer support and claims service. Applicants can also learn more about the company’s culture and offerings through its presence on major social media platforms.
Role Description This contract Insurance Agent role is a hybrid position based in the Greater Chattanooga area, with a mix of on-site client meetings and some work-from-home flexibility. The Insurance Agent will educate individuals and employers on Colonial Life’s portfolio of insurance products, assess coverage needs, and recommend appropriate solutions. Day-to-day work includes prospecting and following up with leads, conducting consultations and enrollment meetings, preparing and presenting benefit proposals, and assisting clients with applications and policy changes. The role also involves maintaining ongoing relationships with policyholders, responding to inquiries, supporting claims-related questions, and coordinating with internal teams to ensure a smooth enrollment and service experience. The Insurance Agent will be expected to meet performance goals while adhering to all regulatory and ethical guidelines.
Qualifications
- Candidates should possess skills in Insurance Sales and Insurance to effectively explain products, tailor coverage options, and close business in a consultative manner.
- Candidates should possess skills in Insurance Brokerage and Finance to navigate multiple product offerings, understand financial impacts, and support informed decision-making.
- Candidates should possess strong Customer Service skills to build trust, manage ongoing relationships, and resolve issues promptly and professionally.
- Active or eligible state insurance license (life and health or equivalent), or willingness to obtain one within a specified timeframe.
- Strong communication, presentation, and interpersonal skills, with the ability to engage diverse workplaces and individual clients.
- Self-motivated, goal-oriented work style, with the ability to manage time, territory, and follow-up independently in a hybrid environment.
- Comfort using digital tools and enrollment platforms; proficiency with basic office software (e.g., email, spreadsheets, presentations).