What are the responsibilities and job description for the Inside Sales position at Colonial Electric Supply?
Pleasantville, NJ - US | On-site, Full-Time
Essential Duties & Responsibilities
Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
Resolve customer order problems and complaints promptly.
Identifies and uses appropriate company and/or customer pricing systems.
Establishes or improves relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.
Make phone calls to regular and prospective customers to solicit orders.
Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
Solicits sale of new or additional products.
Compiles lists of prospective customers for use as sales leads.
Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise..
Keeps a careful, accurate and daily record of expenses to be reimbursed.
Sell and promote branch and company-wide promotions and specials as directed.
Knowledge, Skills & Abilities
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
Effective communications via phone, email and face to face with customers and peers.
Education & Experience
Electrical Distribution Experience - 1-2 years minimum
High School Diploma or equivalent
Who is Colonial Electric?
We are Colonial Electric Supply, the #1 supplier of commercial electrical and lighting components in the tri-state area. That means we keep the lights on, the electricity flowing, and the factories bright and humming.
Our Team - At 500 strong and growing, our team is the fastest and smartest in the lighting and electrical supply business, with the most contracts because we love to win! If you’ve read this far, we’re betting you like to win too.
A Delightfully Simple Work Culture - You’ll enjoy Colonial Electric because our workspaces and people form a family culture—very different from the corporate world. We are always looking to promote from within and due to our dedicated training team, many have been promoted within the first year!
Work-Life Balance: We are privately-owned and led by men and women of strong character. That means we value the health and happiness of the people who work with us. We’ve made work-life balance a point of pride for 90 years. Back in 1925, we called it “respect.” Everyone who joins Colonial Electric is a respected member of our team.
Check Out our Benefits
Medical Insurance
Dental Benefits
Vision Benefits
401(k) for Comfortable Retirement - For every $1.00 you save, Colonial Electric contributes $0.25. That’s some of the best 401(k) support in the industry.
Life Insurance & AD&D Insurance At Zero Cost - Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost. We pay 100% of your Reliance Standard policy and, in the event of injury or death, your beneficiaries receive insurance payouts immediately.
Colonial offers many additional benefits for employees and their families! Feel free to inquire about our complete benefits guide during the interview process.