What are the responsibilities and job description for the Front Desk Receptionist position at Collision Masters?
Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. We are seeking an individual with great communication skills.
Duties:
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Answer phone calls in a friendly and professional manner
- Schedule appointments and maintain calendars for staff members
-Assisting in setting up rental reservations for customers
- Process payments and check
-Update customers daily
- Invoicing
- Assist in reaching out to insurance companies in regard to claims we are handling
- Perform general clerical duties, such as data entry, filing, and photocopying
- Provide administrative support to various departments as needed
- Serve as a personal assistant to management by handling correspondence
- Maintain a clean and organized front desk area
- Assisting with ordering parts when needed
Skills:
- Excellent organizational skills with the ability to prioritize tasks effectively
- Experience in clerical work or customer support roles is preferred
- Proficient in typing and data entry with high accuracy
- Knowledge of administrative procedures and basic office equipment
- Multitasking
- Previous receptionist experience is a plus
-Previous auto body repair shop experience is a plus
If you are a detail-oriented individual with exceptional customer service skills, we would love to hear from you. Join our team as a Front Desk Receptionist and contribute to creating a positive experience for our clients.
Job Type: Full-time
Pay: $10.00 - $14.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Edinburg, TX 78541 (Required)
Work Location: In person
Salary : $10 - $14