What are the responsibilities and job description for the General Manager - Collision Repair Center position at Collision Centers US, LLC?
General Manager - Collision Repair Center
Location: Central Illinois
Job Type: Full-Time
Compensation: Competitive Salary Performance Incentives
Position Summary
An established, independent & family-owned collision repair organization is seeking an experienced General Manager to oversee the day-to-day operations and performance of a collision repair center.
This is a confidential search for an additional leadership position. The organization is currently staffed and operating, and this role is being added as part of continued investment in the operation.
The ideal candidate is an experienced collision repair leader with a strong understanding of production, financial performance, customer service, and team development.
Company and facility name intentionally withheld for confidentiality. The specific facility is located outside of Peroria, IL in the Central Illinois area. Additional information will be provided during the interview process and to qualified candidates.
Key Responsibilities
- Oversee the collision repair process from vehicle intake through final delivery
- Manage production flow, scheduling, blueprinting, teardown, parts, body, paint, and reassembly
- Monitor key performance metrics including sales, gross profit, cycle time, touch time, and expenses
- Drive operational efficiency, profitability, quality, and customer satisfaction
- Lead, coach, develop, and hold team members accountable
- Build strong relationships with customers, insurance carriers, adjusters, vendors, and business partners
- Ensure repairs are performed safely, efficiently, and according to OEM and industry standards
- Maintain accurate documentation and effective use of CCC ONE and other operational systems
- Identify opportunities for process improvement and implement solutions
- Promote a professional, accountable, and team-oriented workplace
Qualifications
- Proven management experience in collision repair or a related automotive operation
- Successful experience leading a collision repair facility or production team
- Strong understanding of collision repair processes and production workflow
- Advanced working knowledge of CCC ONE
- Understanding of OEM repair procedures, insurance claims, and DRP operations
- Ability to analyze operational and financial performance metrics
- Strong leadership, coaching, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Compensation & Benefits
- Competitive salary based on experience
- Performance-based earning potential
- Company benefits discussed during the interview process
Benefits:
- Paid time off
Application Question(s):
- Are you able to commute within an hour of the Perora, IL area?
Experience:
- Collision Repair Managerial : 5 years (Preferred)
License/Certification:
- I-CAR Certification (Preferred)
Work Location: In person