What are the responsibilities and job description for the SuccessFactors Employee Central Payroll (ECP) Support position at Collinwood Technology Partners?
Please note:
-We are unable to provide sponsorship at this time
-We ideally need someone who lives in Denver or is willing to relocate in the near future
-This can be either a "contract-to-hire" situation, or you can opt for a full-time position from the outset
Collinwood is assisting our client, a well-respected construction firm, in their effort to hire/engage an experienced SAP SuccessFactors Employee Central Payroll (ECP) Support Analyst
In this role, you will:
- Provide first-level support for SAP SuccessFactors Employee Central Payroll (ECP), assisting employees, managers, HR, and Payroll teams with payroll-related inquiries, system issues, configuration changes, reporting requests, and integration support.
- Troubleshoot and resolve incidents, support payroll processing activities, maintain reports, monitor integrations between SuccessFactors Employee Central (EC) and ECP, and escalate complex issues when needed.
- Ensure data accuracy, system reliability, and a high level of customer service.
- Experience supporting SAP SuccessFactors Employee Central Payroll (ECP), including troubleshooting payroll-related inquiries and system issues.
- Familiarity with SAP Payroll Control Center (PCC) and payroll monitoring.
- Understanding of Employee Central (EC)-to-ECP data integration, replication monitoring, and basic troubleshooting.
- Working knowledge of SAP payroll master data, infotypes, wage types, and payroll results.
- Experience supporting payroll reporting, data validation, testing, and configuration changes.
- Familiarity with role-based permissions, system access troubleshooting, and ticketing tools such as ServiceNow or Jira.
- Strong customer service, communication, and problem-solving skills, with attention to data accuracy and confidentiality.
Salary : $95,000 - $105,000