Senior Vice President Technology and Innovation Officer

Collins Community Credit Union is seeking a dynamic and forward-thinking SVP Technology and Innovation Officer to lead our technology and operations functions. Reporting directly to the Chief Executive Officer, this executive will be a critical member of the senior leadership team, responsible for developing and executing a comprehensive technology and operational strategy that aligns with the credit union's overall mission, values, and growth objectives.

The ideal candidate will be a visionary leader with a deep understanding of the evolving financial services landscape and the transformative potential of modern technologies such as Artificial Intelligence (AI), advanced data analytics, and automation. This individual will possess a proven track record of leveraging these technologies to drive efficiency, enhance member experience, and create competitive advantages.

Key Responsibilities

• Strategic Leadership: Develop and articulate a clear and compelling technology and operations vision for the credit union, ensuring alignment with business goals and regulatory requirements.
• Technology Strategy & Innovation: Identify, evaluate, and implement emerging technologies, including AI, machine learning, robotic process automation (RPA), and cloud computing, to optimize processes, improve decision-making, and create new member value.
• Data Strategy & Analytics: Lead the development and execution of a comprehensive data strategy, including data governance, quality, and security. Oversee the implementation of advanced analytics capabilities to gain actionable insights and drive data-informed decisions across the organization.
• Operational Excellence: Drive continuous improvement across all operational areas, leveraging automation and process re-engineering to enhance efficiency, reduce costs, and improve service delivery.
• Digital Transformation: Champion the credit union's digital transformation initiatives, ensuring a seamless and engaging member experience across all digital channels.
• Information Security & Risk Management: Oversee the credit union's information security program, ensuring the confidentiality, integrity, and availability of data and systems. Collaborate with risk management to identify and mitigate technology and operational risks.
• Vendor Management: Develop and maintain strong relationships with key technology and service providers, ensuring optimal performance and value.
• Team Leadership & Development: Build, mentor, and lead a high-performing technology and operations team, fostering a culture of innovation, collaboration, and continuous learning.
• Budget Management: Develop and manage the technology and operations budgets, ensuring responsible and effective allocation of resources.
• Collaboration & Communication: Effectively communicate the technology and operations vision, strategy, and progress to the board of directors, senior management, and the wider organization. Collaborate effectively with other departments to achieve organizational goals.
• Regulatory Compliance: Ensure that all technology and operational activities comply with relevant regulations and industry best practices.
  
  

Job Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred.
• Minimum of 10-15 years of progressive leadership experience in technology and operations, preferably within the financial services industry, with a strong understanding of credit union operations.
• Demonstrated experience in developing and implementing successful technology and digital transformation strategies.
• Deep understanding of modern technology frameworks, including AI, machine learning, data analytics, automation, and cloud computing.
• Proven ability to leverage data to drive strategic decision-making and improve business outcomes.
• Strong understanding of information security principles and practices.
• Excellent leadership, communication, interpersonal, and presentation skills.
• Strategic thinking and problem-solving abilities with a results-oriented mindset.
• Experience managing significant budgets and vendor relationships.
• Knowledge of relevant financial services regulations and compliance requirements.
  
  

Preferred Qualifications

• Experience working within a financial institution.
• Relevant certifications (e.g., CISA, CISSP, ITIL).
• Experience with agile methodologies and project management frameworks.
  
  

What You Receive From Employment With CCCU

• A Comprehensive Health, Wellness and 401k package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.
  
  

What we offer you; Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities

Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.