What are the responsibilities and job description for the Bilingual Receptionist/Client Intake Coordinator position at Collier Law?
Bilingual Receptionist/Client Intake Coordinator
About Us:
A well-established, growing boutique estate planning and probate law firm is seeking a full-time (36-40 hours/week) Bilingual Receptionist/Client Intake Coordinator to join our client care team. Our office is located just south of downtown Salem, near Bush Park. We foster a collaborative, supportive, and down-to-earth environment where team members enjoy meaningful work, a healthy work-life balance, and the opportunity to give back to the community. Our close-knit team includes multiple attorneys and experienced support staff who are committed to professional excellence and client care.
Position Overview:
We are seeking a reliable, professional Bilingual Receptionist/ Client Intake Coordinator (English and Spanish) to be part of our client care team. The ideal candidate is friendly, detail-oriented, flexible, and able to handle a variety of administrative tasks in a fast-paced setting.
Regular and predictable attendance, reliability, and punctuality are essential functions of this position.
Schedule & Compensation:
● Office hours: Monday–Thursday, 8:00 a.m. – 5:00 p.m. (plus additional hours as needed to obtain a minimum of 36 hours per week)
● Compensation: $23-26 per hour, depending on experience and role
● Benefits include:
○ Health and dental insurance
○ Three weeks paid vacation
○ 401(k) retirement benefits after one year
○ Free parking
○ Excellent location near Bush Park
○ A positive, respectful, and team-oriented work environment
Responsibilities Include:
- Greet clients and visitors in a professional, courteous manner
- Answer multi-line phone and direct phone calls in English and/or Spanish
- Schedule and confirm appointments for attorneys and clients
- Manage incoming and outgoing mail and deliveries
- Maintain client files and assist with document preparation
- Provide general administrative support to attorneys and staff
- Help answer phone calls from potential Clients who wish to schedule a new Estate Planning consultation with the firm.
- Assist Clients as they move through the Estate Planning process, i.e., liaison between the firm’s attorneys/paralegals and Clients.
- Complete administrative and Client-facing tasks at the direction of attorneys.
- Monitor potential Client responses to engagement letters and advise attorneys of Clients who wish to accept firm services.
Qualifications:
- Fluent in English and Spanish (spoken and written)
- Previous experience as a receptionist or scheduler in a professional office setting required
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and basic office equipment
- Excellent organizational skills and attention to detail
- Ability to maintain confidentiality at all times
Application Process:
To apply, please submit the following via email to jennifer@collier-law.com:
- Resume
- References
- Cover letter sharing more about you and your interest in this role
IMPORTANT: Incomplete applications will not be considered. All inquiries and applications will be handled confidentially. No phone calls or recruiters please.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- A cover letter is required to apply for this position. Did you provide a cover letter sharing more about you and your interest in this role?
Language:
- Spanish and English (Required)
Ability to Commute:
- Salem, OR 97302 (Required)
Work Location: In person
Salary : $23 - $26