What are the responsibilities and job description for the Applications Analyst I - Solid Waste Division position at Collier County Realty Corp?
Job Summary
Analyzes, develops, implements, and maintains software solutions designed to increase productivity, workflow, capabilities, efficiency, and effectiveness of an assigned business unit’s programs, services, and administration. Work involves meeting with users/customers, analyzing and defining system needs; using software programs and applications; and implementing, documenting, and maintaining applications. Work also involves performing project management for assigned application projects. Provides complex professional and technical support to an assigned business unit
Essential Functions
Individuals hired into temporary positions for a period of less than six months, volunteers and interns are not benefit eligible. Temporary employees hired for longer than six months may be eligible for Florida Retirement System Benefits as well as others required by law.
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APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.
Do you possess an associate degree in management information systems, computer science, or a related field (NOTE: Candidates without a related degree should possess an additional two (2) years of related experience)?
Do you possess two (2) years of project management, software development, and applications support experience?
How many years of experience providing Application and/or Technical Support do you possess?
Do you have experience working with MSSQL and SQL programming?
If you answered yes to the previous question, please explain your experience as it relates to the position:
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Do you possess any Technical Certifications such as ITIL, Microsoft, or CompTIA?
If you answered yes to the previous question, please list your certifications:
Analyzes, develops, implements, and maintains software solutions designed to increase productivity, workflow, capabilities, efficiency, and effectiveness of an assigned business unit’s programs, services, and administration. Work involves meeting with users/customers, analyzing and defining system needs; using software programs and applications; and implementing, documenting, and maintaining applications. Work also involves performing project management for assigned application projects. Provides complex professional and technical support to an assigned business unit
Essential Functions
- Provides support for technical systems that increase the productivity, workflow, capabilities, efficiency, and effectiveness for the Collier County Landfill and Solid Waste and Recycling Facilities.
- Provides support and software solutions for Solid Waste Operation’s programs and applications, which include Scalehouse software and Landfill SCADA applications developed in-house, and/or applications purchased from vendors (i.e., intra-agency financial applications); performs work, which involves facets of new and existing applications, from development and installation through maintenance, troubleshooting and upgrades/modifications.
- Technical support and troubleshooting programs/applications and devices to ensure systems operate as required.
- Designs and programs reports utilizing BCC IT standard reporting tools (MS SQL Reporting Services); Fully tests new reports to assess their impact onthe system.
- Defines requirements, develops specifications, and documents processes for new software applications and modifications to existing software; meets with users/customers to define user needs; analyzes business functions and work processes; determines technical needs; identifies system compatibility and capacity issues; identifies hardware and other equipment needed to support programs.
- Tests new software applications and/or modifications/upgrades, which meet identified needs; prepares and maintains system/program documentation; tests prototype applications and works through operational problems; installs and configures software/applications; establishes user access levels, system security protocols; designs, writes, and maintains SQL script programs.
- Changes the configuration of information systems in accordance with direction/modeling associated with/driven by business processes; fully tests changed performance of system and the impact on the remainder of the systems, documenting configuration changes in accordance with BCC IT standards for documenting process flows; communicates and coordinates changes with BCC IT production control staff.
- Provides training, support, and assistance to users; responds to user demands, questions, and requests for assistance; provides information and explanations regarding software and applications.
- Troubleshoots assigned programs/applications; resolves software application, operating system, and network issues that prevent clients from accessing and utilizing information technology. Initiates and participates in system upgrades.
- Performs project management duties for assigned software/applications projects, identifies project scope, milestones, and sequence of project steps/actions; creates and maintains project deadlines; documents and communicates project status; prepares reports on project schedules and status, and submits to management.
- Designs, develops, tests, and maintains databases for assigned applications; designs database structure and defines database environment; assists Database Administrator with monitoring database performance; ensures data integrity; and manages data transfers, migrations, conversions,s and/or connections.
- Implements the technical methodologies for the creation and use of spatial and tabular data; provides for the digitizing and quality control of source documents and maps; performs maintenance of all divisional GIS data as required.
- Prepares requests for proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection; performs contract administration for assigned procured applications; coordinates applications development, implementation, modification, and maintenance work with vendors.
- Assists with hardware installation, configuration, and maintenance, programming of MSSQL and SQL database(s).
- Configuring specialty software, data hub, and web application specific to facility operation
- Performs special projects as assigned.
- Performs other related duties as required.
- Associate degree required.
- Two (2) years of related experience; experience should be directly related to assigned business unit’s technical systems and programs.
- Candidates without a related degree should possess an additional two (2) years of related experience.
- Fingerprinting required.
Individuals hired into temporary positions for a period of less than six months, volunteers and interns are not benefit eligible. Temporary employees hired for longer than six months may be eligible for Florida Retirement System Benefits as well as others required by law.
01
APPLICANT NOTICE: Your answers below will be used to review this application. The experience listed here MUST match the work history provided in your application. Please note, it is not acceptable to use "See Resume" or "See Above" in your answers below and we do not accept resumes as a substitute for a completed application.
- I understand and agree with the statements above.
- I do not agree with the statements above.
Do you possess an associate degree in management information systems, computer science, or a related field (NOTE: Candidates without a related degree should possess an additional two (2) years of related experience)?
- Yes, I possess the required degree
- No
- No, I do not possess the degree, but I have an extra two years of related experience
Do you possess two (2) years of project management, software development, and applications support experience?
- Yes
- No
How many years of experience providing Application and/or Technical Support do you possess?
- No Experience
- 1-2 Years of Experience
- 3-5 Years of Experience
- 6-9 Years of Experience
- 10 Years of Experience
Do you have experience working with MSSQL and SQL programming?
- Yes
- No
If you answered yes to the previous question, please explain your experience as it relates to the position:
07
Do you possess any Technical Certifications such as ITIL, Microsoft, or CompTIA?
- Yes
- No
If you answered yes to the previous question, please list your certifications:
- Required Question
