ADMINISTRATIVE ASSISTANT III

Keep Operations Moving as an Administrative Assistant at CWI!

Are you highly organized, detail‑oriented, and passionate about supporting programs that serve students and the community? The College of Western Idaho (CWI) is seeking an Administrative Assistant to provide comprehensive administrative, budgetary, and operational support for a dynamic department. This role plays a critical part in ensuring smooth daily operations, effective scheduling, accurate records, and exceptional customer service.

Why Join CWI?

At CWI, administrative professionals are essential partners in advancing student success and operational excellence. In this role, you’ll support leadership, faculty, and staff through complex administrative coordination, budget monitoring, scheduling, and personnel support—helping programs run efficiently while ensuring a positive experience for students, instructors, and community partners.

Benefits:

CWI offers one of the most affordable and comprehensive benefits packages in higher education, including:

• Premium healthcare plans

• 11% employer retirement contributions

• Tuition discounts

• Generous personal leave

• Professional development opportunities

Administrative Operations & Office Management:

• Manage day‑to‑day administrative operations, records, files, and correspondence for the department

• Develop, review, implement, and adapt office procedures to improve efficiency and support new processes

• Maintain departmental workflows and provide leadership coverage in the manager’s absence

• Operate office equipment and utilize Microsoft Office and related systems to produce reports, correspondence, and documentation

• Train staff on office procedures, equipment, and software

Budget, Scheduling & Program Support:

• Assist with departmental budget management, including monitoring expenses and providing budgetary input

• Prepare and utilize Workforce Development Cost Analysis Worksheets

• Coordinate acquisition and maintenance of office equipment and supplies

• Conduct master scheduling by projecting class schedules, supporting classroom scheduling, and managing scheduling tools

• Support course management activities, including instructor scheduling, go/no‑go decisions, textbook coordination, and completion of evaluations and certificates

Personnel & Stakeholder Support:

• Assist with personnel processes, including preparing personnel action paperwork and maintaining staff and instructor contact lists

• Monitor and approve part‑time instructor work hours

• Support hiring, training, and supervision of office support staff

• Respond to inquiries from students, faculty, staff, and community partners by phone, email, and in person with accurate, timely information

• Coordinate with the Business and Manufacturing Director to support custom training offerings, including enrollments, scheduling, and business partner coordination

Records, Reporting & Communication:

• Oversee specialized recordkeeping, data collection, database management, and reporting related to internal, external, and compliance requirements

• Compose, edit, and distribute technical and administrative correspondence, reports, agendas, and meeting minutes

• Interpret and apply departmental and college policies, procedures, and regulations

• Contribute to a culture that reflects and reinforces CWI’s values through professional communication and collaboration

What We’re Looking For:

• Associate’s degree, Applied Associate’s degree, or certification from a two‑year college or professional‑technical program

• Three (3) years of related experience (five years preferred)

• Excellent customer service and interpersonal skills

• Strong organizational skills with the ability to manage confidential and complex administrative work

• Proficiency in Microsoft Office and professional telephone protocol

• Ability to interpret manuals, policies, and procedural documents

• Ability to write original instructions, reports, and routine business correspondence

• Ability to type at least 50 words per minute