Cashier Bookstore

General Summary:

Under the direction of the Bookstore Manager, on an assigned shift, the Cashier will be responsible for operating the cash register for the bookstore, taking book orders, serving customers, stocking shelves, and maintaining a clean store. Will assist in planning, supervising and reviewing the work of subordinates engaged in all aspects of bookstore duties including operating the cash register. Must be able to work flexible hours, some nights and weekends will be required.

Principal Duties and Responsibilities:

The provisions of the following Bookstore Cashier duties include, but are not limited to:

1. Greet guests in a friendly, professional manner.
2. Receive and process all payment methods for customers, courteously and efficiently.
3. Settle all transactions in the computer system and maintain accountability for all financial transactions.
4. Reconcile cash drawer at beginning and/or end of shift.
5. Maintain complete knowledge of point-of-sale systems and procedures.
6. Ability to handle cash and operate cash register.
7. Set up and organize workstation with designated supplies, forms and resource materials; maintain cleanliness at all times.
8. Answer telephone using correct salutation and telephone etiquette.
9. Handle guest complaints with follow up to ensure guest satisfaction.
10. Perform those duties necessary to maintain cleanliness in the bookstore and related areas.
11. Ability to communicate satisfactorily with guests/visitors, management and co-workers, to their understanding. Work as a team member.
12. Ability to remain stationary at assigned post for extended periods.
13. Know and practice basic safety standards.
14. Ability to compute mathematical calculations.
15. Ability to prioritize, organize and follow up.
16. Provide training and assistance to new cashiers/workers.
17. Maintain monthly, weekly and daily report transactions.
18. Assume leadership in the absence of Bookstore Manager.
19. Ability to maintain concentration and think clearly in a noisy environment with high pedestrian traffic.
20. Ability to conduct physical inventory of the bookstore.
21. Participate on College committees as assigned.
22. Adhere to college dress code.
23. Other related duties as assigned.

Job Specifications:

1. Minimum Requirements High School diploma or GED. 6-12 months experience in bookstore, retail or any combination of education and experience which is substantially equivalent to the above qualifications. Good organizational skills and ability to work well with the public is essential. Communicate orally and in writing as required for reports and to exchange information, read and understand basic written materials; basic math and computer skills. Must be able to work weekends and/or evenings.

2. Preferred Requirements An Associate Degree. Knowledge of tribal college student services issues. Excellent oral communication, interpersonal and organizational skills.

3. Special Considerations Ability to speak the Muscogee (Creek) language is preferable but not a requirement. Native American and veteran preference.

4. Special Requirements- Must be able to bend, lift, and stoop. Lift above shoulders and/or carry 50 pounds; may perform shift work.

Licensure/Certifications (if appropriate): Valid Drivers License.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Public Relations:

Important attributes of any employee of the College of the Muscogee Nation, along with the official performance of duties, are personal appearance and public relations. Each employee is expected to make every effort to be well-informed about the institution, pleasant, courteous and cooperative. As an employee, you are expected to act in a manner that commands respect of all personnel and students.