Enrollment Services Specialist - Bilingual

Salary: $27.27 - $38.37 Hourly
Location: Palm Desert, CA
Job Type: PART TIME
Job Number: 2500196
Division: Office of Instruction
Department: Admissions & Records
Opening Date: 04/03/2026
Closing Date: 4/27/2026 11:59 PM Pacific
Bargaining Unit: CSEA-California School Employees Association

Description

About College of the Desert
The College of the Desert, Desert Community College District enrolls approximately 20,000 students each academic year with steady enrollment growth each year. College of the Desert embraces diversity in all forms and the right of all people to have access to quality higher education in a safe learning environment. Designated as a Hispanic-Serving Institution (HSI), College of the Desert administers an array of student programs specifically focused on student support and helping students achieve their educational and career goals. As a two-year college, we offer Associates Degree for Transfer, both in Art and Sciences, Associates Degrees, and Certificates across a wide range of disciplines.

College of the Desert is a district that consists of leadership, staff, and faculty who are committed to enhancing our community through supporting the academic success of all of our students including racially and ethnically diverse students, students with disabilities, students who are first generation to college, veterans, students of all ages, students with diverse socio-economic backgrounds, "dreamers", and students of diverse sexual orientation and gender expression.

When you join College of the Desert you can expect to be part of a diverse, inclusive, and collaborative community. We provide students with a rich and dynamic learning experience that embraces differences, emphasizes collaboration, and engages students in and out of the classroom. We are committed to ensuring that College of the Desert is a welcoming place for the success of all students.

Interested in learning more about College of the Desert and the Coachella Valley? Visit the links below.

• The Community - Coachella Valley
• College of the Desert

Who We Want:
College of the Desert is seeking individuals from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. As such, we prioritize individuals who fully demonstrate their understanding of the community we serve, the benefits of diversity in a professional and educational setting, and values creating a culture that brings people together. A successful candidate will value working in a collegial, collaborative environment that is guided by a commitment to inclusion, student education, and equity. An equity-minded individual is a person who already does or has demonstrated the desire to:

• Understand the importance of holding ourselves accountable as faculty, staff and leadership for closing equity gaps and engaging in equitable practices;
• Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility;
• Encourage positive race-consciousness and embrace human difference;
• Reflect on institutional and teaching practices and aim to make them more culturally responsive; and
• Strategically build buy-in and participation among colleagues for equity-related initiatives.

BASIC FUNCTION

Under the direction of the Director of Educational Centers, or assigned supervisor, perform a wide variety of administrative duties in support of an assigned department or function; and possess the ability to properly communicate both orally and in writing in English and Spanish.

DISTINGUISHING CHARACTERISTICS The Enrollment Services Specialist-Bilingual possesses the ability to communicate orally and in writing in both English and Spanish. Due to the high volume of students and public in the area of assignment whose primary language is Spanish, a work related requirement of bilingual English/Spanish is necessary in order to successfully perform the job duties. Knowledge of a wide range of student services functions are critical to the functioning of this position.

REPRESENTATIVE DUTIES

1. Provide a high level of collaboration and service in the performance of assigned duties to both external and internal stakeholders.
2. Assist supervisor with a variety of administrative duties; receive, open and distribute mail; receive visitors, answer telephone calls and emails and if necessary refer individuals to appropriate staff members and departments; maintain office files and prepare and type reports as necessary; facilitate communications and coordinate activities between the supervisor, staff, students, public and other personnel; establish and maintain positive staff, student and community relations.
3. Review documents, records and forms for accuracy, completeness and conformance to applicable rules and regulations; compose routine correspondence independently or from oral instructions; compile data for reports as requested.
4. Communicate information in English and Spanish in person, by telephone, or electronically where judgment, knowledge and interpretation of policies and regulations are necessary.
5. Attend, arrange, and schedule a variety of meetings, workshops, appointments, and conferences; prepare materials and take notes for meetings as assigned.
6. Assist in the selection and training of student workers, staff and others; provide work direction and guidance.
7. Operate a variety of modern office machines and equipment including, but not limited to a computer and related software applications and information systems, copier, facsimile machine, and a calculator. Utilize document imaging equipment for applications, registration forms and a variety of support documentation.
8. Provide admission, registration and enrollment support for a variety of district programs including credit and non-credit; review documents for completeness, accuracy and compliance to state and federal standards; work confidentially with student records and supporting materials.
9. Communicate in person, on the telephone, in writing and electronically with students, faculty, staff and the public to explain and assist with college and program fees, student records, enrollment, and registration procedures; and notify students of outstanding materials in accordance with District, state and federal rules, regulations, policies and procedures.
10. Understand and provide assistance with requests for registration, enrollment, adds, drops, grade changes, incompletes, repeat courses, and exceptions to assure completeness and compliance to District and state guidelines, policies, procedures, regulations, and laws; process and document when appropriate; coordinate and disseminate.
11. Provide general information regarding financial aid, scholarships, and related programs to the public, students and staff; assist in the proper completion of financial aid forms and applications.
12. As assigned assist with application process, assessment test scheduling, and registration of students for their designated program and receive and process fees; establish, organize and route student documents per department standards. E
13. Provide information and make appropriate referrals to current and in-coming students regarding College regulations, programs, services, academic majors, degree and certificate programs, admissions, matriculation procedures, financial aid, residency requirements, and student support services available on campus, and in the community.
14. Provide support for Counseling faculty and assist with processing and routing pertinent forms as instructed by counselors.
OTHER RELATED DUTIES
15. Assist in designing, preparing, and distributing promotional materials, reports, memorandums, and notifications in both in English and Spanish; including using computer graphics software and maintaining Web pages and social media sites.
16. Other related duties as assigned.

• E =Essential Functions

MINIMUM QUALIFICATIONS

EDUCATION/EXPERIENCE

Any combination equivalent to: two years of college-level coursework with a "C" or better; two (2) years of increasingly responsible work experience in an educational setting or student service area; communicate clearly and concisely, both orally and in writing in English and in Spanish.

KNOWLEDGE AND ABILITIES

Knowledge of: Operations, procedures and methods of office to which assigned; modern office practices, procedures and equipment; applicable computer software programs including word processing, spreadsheets, databases, and email; record-keeping techniques and alpha and numeric filing systems; correct English and Spanish usage, grammar, spelling, punctuation and vocabulary; interpersonal skills using tact, patience and courtesy; receptionist and telephone techniques.

Ability to: Perform a wide variety of administrative duties in support of an assigned department or function; assemble diverse data for the preparation of reports; maintain complex and varied files and records; interpret and apply specific rules, policies and procedures of the department or function assigned; operate a variety of modern office machines and equipment; establish and maintain cooperative and effective working relationships with others; communicate effectively both orally and in writing in English and Spanish in person, on the telephone, and electronically; meet schedules and time lines; prepare and type, correspondence and related materials both in English and Spanish; bend at the waist, kneel or crouch to file materials; sit or stand for extended periods of time.

EMPLOYMENT STATUS

• Classified Bargaining Unit Position
• Classified Staff Salary Range 10
• Retirement System: CalPERS (upon meeting eligibility criteria)
• Salary placement is contingent on education, experience, and department budget.

WORKING CONDITIONS
Environment: On site required. Office environment. Constant interruptions. Travel to local and regional sites.

SCHEDULE & LOCATION:

• This position is scheduled 29.5 hours per week, 12 months per year.
• The schedule is Monday - Wednesday from 10:00 a.m. - 6:00 p.m. & Thursday 10:30 a.m. to 6:00 p.m.
• The primary location is Palm Desert Campus.
• The schedule and location are subject to change based on District need.

REQUIRED APPLICATION AND REQUIRED UPLOADED DOCUMENTS:

To be considered a candidate for this position, the following materials must be electronically uploaded:

• Online Application: All sections of the College of the Desert District online application must be completed including education and experience.
• Resume: Must include length of employment (month/year start and end dates) for each employer.
• Cover Letter: Please address how you meet the minimum requirements for this position and any special qualifications you possess.
• College Transcripts: Academic transcripts of all college level coursework showing date degree awarded from an accredited institution. For consideration, degree(s) must be awarded at the time of application. Unofficial transcripts are acceptable at time of application. Successful candidate must provide official transcripts upon hire. Non-U.S. transcripts must include a certified U.S. evaluation (i.e., NACES agency: www.naces.org) at the time of application. Diplomas will not be accepted in lieu of the required transcripts.

REQUIRED IN YOUR APPLICATION:

• List of References: References should include at least two supervisors and one colleague. Please include name, title, email and current phone numbers. Letters of reference will not be accepted in lieu of the required List of References.

IMPORTANT INFORMATION FOR APPLICANTS:

• Applicants must be authorized to work for any employer in the U.S.
• College of the Desert does not offer sponsorship nor take over sponsorship for an employment VISA.
• Employment is contingent on residence in California.

• Incomplete application packages will not be considered.
• All submitted materials become the property of College of the Desert Community College District and will not be returned or copied and will be considered for this position only.
• Salary placement will be contingent on all materials submitted for this position.

• Applicant bears the sole responsibility for ensuring that the application package is complete when submitted.
• All travel arrangements will be at applicant's expense.
• Application materials must be received by the deadline. Application materials received after the closing deadline will not be accepted.
• For online application, information, and instructions, visit the College of the Desert job opportunities website at https:// www.collegeofthedesert.edu/faculty-staff/human-resources/career-opportunities.php or call (760) 773-2529.
• FAQs: For additional information, click here: Recruitment - Frequently Asked Questions.

TIMELINES:

• For consideration, please apply by April 27, 2026. Late submissions will not be accepted.
• Interviews are tentatively scheduled in-person on June, 9, 2026.
Tentative schedule is subject to change based on District need.

Notice to all Candidates for Employment:

DISTRICT RIGHTS: College of the Desert reserves the right to re-open, re-advertise, delay, or cancel filling this position.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States(Note: We are unable to sponsor or take over sponsorship of an employment Visa at this time.) A Social Security Card will be required for payroll processing.
• Participate in a new hire onboarding, completing all required tasks and forms.
May be required to complete a fitness for duty physical exam based on the job description, as applicable.

The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. The Desert Community College District (DCCD) will not sponsor any VISA applications nor take over any VISA.

Employees must reside in California while employed with the Desert Community College District (DCCD).

California Public Employees Retirement System and California State Teachers Retirement System:

A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with the DCCD will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the DCCD to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS

Disability Accommodations:

If you require special accommodations in the application and/or evaluation process, please notify Human Resources at least two (2) business days prior to the job posting close or initial screening date, by either calling (760) 773 -2529 or sending an e-mail to ffrausto@collegeofthedesert.edu.

Attendance Requirement:

All DCCD employees are required to report to work on a regular and consistent basis, as scheduled, to assigned job.

Campus Crime and Safety Awareness:

Information regarding campus crime and safety awareness can be found at https://www.collegeofthedesert.edu/students/public-safety/.

Non-Discrimination Notice:

The DCCD provides access to its services, classes, and programs without regard to national origin, immigration status, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, military and veteran status, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because they are perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

California Fair Chance Act:

The DCCD will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the DCCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Diversity, Equity, Inclusion and Equal Employment Opportunity:

The DCCD is committed to creating an academic and work environment that fosters diversity, equity, and inclusion (DEI) and equal employment opportunity (EEO) for all, and ensures that students, faculty, staff, and managers of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes the DCCD a unique and special place for individuals of all backgrounds.

The DCCD is looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join the DCCD, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, managers, and community partners. In deciding whether to apply for a position at the DCCD, you are strongly encouraged to consider whether your values align with the DCCD's mission and goals for DEIA and EEO.

Additional Resources

• Americans with Disabilities Act (ADA)
• California Department of Fair Employment and Housing (FEHA)
  • Discrimination Laws Regarding People With Disabilities
  • Reasonable Accommodation
• Job Accommodation Network (JAN)
• AP 7100 - Commitment to Diversity (Download PDF reader)
• COD - Equal Opportunity Plan (Download PDF reader)
Department of Labor's Office of Federal Contract Compliance Programs (OFCCP)

THE DCCD IS AN EQUAL OPPORTUNITY EMPLOYER


To apply, visit: https://www.schooljobs.com/careers/collegeofthedesertca/jobs/5291953/enrollment-services-specialist-bilingual-part-time

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