What are the responsibilities and job description for the Operations Manager position at College of Charleston?
Posting Details
POSTING INFORMATION
Internal Title
Operations Manager
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
GEN07
Level
Department
Dean of Students
Job Purpose
The Operations Manager in the Office of the Dean of Students is responsible for the coordination, implementation, and supervision of all clerical and administrative functions of the department while also providing coordination and oversight for the presence and direction of programming initiatives for the department. Maintains schedules and supervision over student employment for the department. Prepares reports and documents as needed to assist the Assistant Vice President for Student Well-being and Dean of Students. Manages fiscal/budgeting tasks (e.g. purchase orders, budget transfers, etc.).
Serves as first point of contact for stakeholders to provide information on departmental services. Monitors incoming departmental emails, walk-in needs, and phone communication to appropriately delegate case resolutions to the overall Office of the Dean of Students team. Monitors incoming FAST reports and ongoing communication related to open Student of Concern Cases and provides updates as needed. Assumes a high level of responsibility for the operation and management of processes within the Office of the Dean of Students while also representing the Division of Student Affairs and the Office of the Executive Vice President of Student Affairs.
Minimum Requirements
Bachelor's degree plus two years of applicable experience is required. Master's degree may be substituted, and is preferred. Training/experience working in a higher education environment is preferred, specifically within an Office of the Dean of Students or within a Residence Life/Housing department trained in crisis response. Familiarity with FERPA is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Ability to effectively communicate orally, in writing and electronically. Must be able to use routine office equipment. Knowledge of Microsoft Office, database management, student information systems (e.g., BANNER, Maxient), report preparation and analysis highly desirable. Knowledge of web-authoring programs desirable. Must be able to produce high volume of work accurately and be able to handle stressful situations smoothly. Must be capable of exercising good judgment, discretion, and problem solving with interpreting and administering policies and procedures.. Ability to supervise and direct student employees is essential.
Additional Comments Regarding Position
As part of the on-call rotation, must be able to respond to incidents after hours. May be required to attend evening and weekend College functions.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
*$39,300 - $50,100
Posting Date
08/25/2026
Closing Date
09/08/2026
Benefits
Open Until Filled
No
Posting Number
2026136
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting
https://jobs.cofc.edu/postings/18429
POSTING INFORMATION
Internal Title
Operations Manager
Position Type
Classified
Faculty / Non-Faculty / Administration
Non-Faculty
Pay Band
GEN07
Level
Department
Dean of Students
Job Purpose
The Operations Manager in the Office of the Dean of Students is responsible for the coordination, implementation, and supervision of all clerical and administrative functions of the department while also providing coordination and oversight for the presence and direction of programming initiatives for the department. Maintains schedules and supervision over student employment for the department. Prepares reports and documents as needed to assist the Assistant Vice President for Student Well-being and Dean of Students. Manages fiscal/budgeting tasks (e.g. purchase orders, budget transfers, etc.).
Serves as first point of contact for stakeholders to provide information on departmental services. Monitors incoming departmental emails, walk-in needs, and phone communication to appropriately delegate case resolutions to the overall Office of the Dean of Students team. Monitors incoming FAST reports and ongoing communication related to open Student of Concern Cases and provides updates as needed. Assumes a high level of responsibility for the operation and management of processes within the Office of the Dean of Students while also representing the Division of Student Affairs and the Office of the Executive Vice President of Student Affairs.
Minimum Requirements
Bachelor's degree plus two years of applicable experience is required. Master's degree may be substituted, and is preferred. Training/experience working in a higher education environment is preferred, specifically within an Office of the Dean of Students or within a Residence Life/Housing department trained in crisis response. Familiarity with FERPA is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Ability to effectively communicate orally, in writing and electronically. Must be able to use routine office equipment. Knowledge of Microsoft Office, database management, student information systems (e.g., BANNER, Maxient), report preparation and analysis highly desirable. Knowledge of web-authoring programs desirable. Must be able to produce high volume of work accurately and be able to handle stressful situations smoothly. Must be capable of exercising good judgment, discretion, and problem solving with interpreting and administering policies and procedures.. Ability to supervise and direct student employees is essential.
Additional Comments Regarding Position
As part of the on-call rotation, must be able to respond to incidents after hours. May be required to attend evening and weekend College functions.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary
*$39,300 - $50,100
Posting Date
08/25/2026
Closing Date
09/08/2026
Benefits
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package - Click Here
Open Until Filled
No
Posting Number
2026136
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting
https://jobs.cofc.edu/postings/18429
Salary : $39,300 - $50,100