What are the responsibilities and job description for the Bilingual Collections Representative position at Collection Resources, Inc.?
About us:
Collection Resources, Inc. has more than 40 years of experience working with major hospitals, hundreds of private physicians, universities, and businesses to recover unpaid accounts. We've recovered millions of dollars of distressed and defaulted debts.
We offer a professional & fast paced work environment with room for growth. In addition to your hourly pay you will receive monthly bonuses for achieving your collection goals. We are looking for the perfect candidate to join our team of collectors.
Responsibilities for Collections Representative jobs include but are not limited to:
Contact consumers and companies to collect past due balances.
Meet performance expectations for collection efforts for assigned accounts.
Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.
Document all collection efforts for each assigned account in accordance with established procedures.
Navigate and interpret various screens and relay information to clients accurately and professionally
Experience:
1 Year previous experience in collections, medical billing or call center preferred.
Required:
High School Diploma or equivalent
Bilingual-Spanish
Background Check
Skills:
Good verbal and written communication skills
Good decision-making and problem-solving skills
Good time management/organizational skills
Ability to work in a team environment
Benefits:
You can earn monthly a monthly bonus ranging from $200-$800 based on how much you collect in commission.
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs
In addition, our associates are eligible for paid vacation leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay.
We offer competitive compensation and benefits packages. Join our team of dedicated professionals in a fast-paced and rewarding environment.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Language:
- Spanish (Required)
Work Location: In person
Salary : $16 - $17