What are the responsibilities and job description for the Account Manager- In House position at Collected by Schwung?
Job description:
Base Commission
Collected by Schwung is seeking a driven, organized Account Manager to join our in-house sales team. This role blends relationship management, outbound prospecting, and full-cycle sales support in a fast-paced, design-forward environment.
This position does include cold calling and outbound outreach, alongside managing active and established accounts. Success in this role requires confidence, persistence, and strong technical skills.
Responsibilities
Sales & Prospecting
- Conduct outbound calls and outreach to prospective clients
- Follow up on warm leads, inquiries, and dormant accounts
- Build and maintain a healthy sales pipeline
- Consistently work toward individual and team sales goals
Client & Account Management
- Serve as the primary point of contact for assigned accounts
- Build long-term relationships with designers and trade clients
- Prepare quotes and guide clients through product selection
- Maintain consistent follow-up and communication
Order & Project Management
- Create and manage sales orders, invoices, and documentation
- Track orders from placement through delivery
- Coordinate with operations and warehouse teams
- Monitor timelines, availability, and special requests
Systems & Technology
- Maintain accurate records in CRM, inventory, and order systems
- Use technology daily to track outreach, activity, and sales
- Adapt quickly to new tools, systems, and workflows
Qualifications
- Sales or account management experience preferred
- Comfort with cold calling and outbound sales
- Strong communication skills and confidence on the phone
- Highly tech-savvy and comfortable working across multiple systems
- Organized, detail-oriented, and reliable with follow-through
- Able to manage multiple priorities in a fast-moving environment
Design or trade industry experience is a plus, not a requirement.
Compensation & Benefits
- Base Salary Commission (based on experience and performance)
- In-house role with growth potential
- Collaborative, team-driven environment
How to Apply
Submit your resume and a brief introduction outlining your experience and interest to Synthia.turville@schwung.design
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Sales: 2 years (Required)
Ability to Commute:
- High Point, NC 27260 (Required)
Work Location: In person