Case Intake Analyst

Position Details:    

Client: Banking Domain   

Job Title: Case Intake Analyst 

Location: New Castle, DE 19720 (Hybrid)   

Duration: 7 Months  Possible extension    

Schedule: Mon-Fri: Std Business Hours     

Start date: ASAP!  

Pay Range: $30/hr - $33/hr

Job Description: 

• The Case Intake Analyst is responsible for the initial assessment and processing of AML referrals by reviewing activity, conducting KYC and account research using internal systems, and preparing comprehensive case files for execution analysts, all while adhering to established procedures and SLAs. 

Responsibilities: 

• Review and assess Anti-Money Laundering (AML) referrals originating from various business units, and other internal teams across Bank. 

• Analyze referral activity to identify potential risks and determine the necessity for further investigation. 

• Initiate and create manual cases, ensuring all relevant information is captured for subsequent action by execution analysts. 

• Conduct in-depth Know Your Customer (KYC) and account research utilizing a variety of internal systems and platforms. 

• Identify and document client relationships the firm's banking infrastructure to support holistic risk assessment. 

• Manage and prioritize individual caseloads effectively, ensuring timely completion and adherence to established Service Level Agreements (SLAs). 

• Contribute to control-related tasks, initiatives, and special projects as required, supporting the overall compliance framework. 

• Adhere to all established departmental procedures, policies, and regulatory guidelines to ensure consistent and compliant work performance. 

• Document and report review findings accurately, preparing clear and concise summaries for case files. 

• Collaborate with internal stakeholders to gather additional information pertinent to active cases, ensuring comprehensive investigation.  

Qualifications: 

• 0-2 years’ relevant experience 

• Comprehensive knowledge of AML regulations preferred 

• Proficient computer skills 

• Effective verbal and written communication skills 

• Excellent analytical and problem solving skills 

• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.