Admin Clerk

Company Description

About Collabera
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but we are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

TITLE: Admin Clerk

DURATION: 3 months

LOCATION: Cedar Rapids, IA

Position Summary:

Responsible for the processing of various administrative and processing activities generated via various queues, including electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).

Essential Duties and Responsibilities:

Fulfills all assigned customer account related requests in a timely manner.  Examples of tasks may include:

      
Transact customer account maintenance requests received in electronic work queue or file; may include DMS (document management system), Outlook email, excel, or other sources.

Fulfill customer document requests using approved processes and procedures.

Ensure customer account privacy standards are maintained.

Handle incoming customer paper correspondence, including returned mail, following all established guidelines and procedures.

Use email, electronic queue, fax and hardcopy processes as appropriate

Perform related duties as assigned by supervisor

Qualifications

Education:

High school diploma or equivalent experience

Type & Amount of Experience

• Ability
  to follow instructions and important


• Ability
  to learn and use new systems very important


• Strong
  attention to detail and organizational skills are required


• Attendance
  and punctuality are essential for this position


• Previous
  clerical experience helpful
  


• Good
  oral and written communication skills


• Demonstrated
  team player
  

Software Expertise:

• Knowledge
  of Microsoft Office applications (Word, Excel, Outlook) is helpful; must
  be able to learn – track and create reports, data entry


• Proficiency in keyboarding skills expected
  
  

Physical Requirements:

· Standard office environment including sitting while
performing computer work

· Some walking to different areas of the department as duties
require

· May include delivering paperwork or stack of items

Additional Information

To know more about this position and to apply, please contact:

Courtney Ciandella

973-805-7473