What are the responsibilities and job description for the GM Warranty Clerk position at Cole Valley Cadillac?
Job Summary
We are seeking a highly organized and detail-oriented GM Warranty Clerk/ Cashier to join our dynamic team. In this vital role, you will manage warranty claims processing, ensuring accurate and timely handling of claims related to vehicle warranties. This position offers an exciting opportunity to contribute to a family-oriented business environment where your skills and customer service will make a meaningful impact.
Responsibilities
- Process and handle warranty claims efficiently using claim management software and other relevant systems.
- Interpret warranty policies and Procedures to determine claim validity and coverage scope.
- Communicate with customers, Technicians, and internal teams to resolve claims issues promptly.
- Complete and submit warranty claims.
- Maintain accurate data entry records, file documentation systematically, and ensure warranty compliance in all claims processing activities.
- Stay updated on GM warranty training.
Qualifications
- Proven clerical experience with strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with warranty claims management software.
- Excellent customer service skills with the ability to communicate clearly.
Join us in a role that combines your technical expertise with your passion for delivering outstanding service! We value proactive professionals who thrive in organized environments and are eager to contribute their knowledge of warranty claims processes while supporting our commitment to customer satisfaction.
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Prescription drug insurance
- Vision insurance
Work Location: In person