Store Manager

Store Manager – Cold Stone Creamery& Planet Smoothie

Job Type: Full-Time
Position: Store Manager
Location: 10508 Two Notch Rd #5A, Elgin, SC 29045
Pay: Competitive pay based on experience

Job Summary

Cold Stone Creamery co-brand with Planet smoothie is seeking an enthusiastic, responsible, and experienced Store Manager to lead our team and oversee daily store operations. The ideal candidate is a strong leader with excellent customer service skills, a positive attitude, and a passion for creating exceptional guest experience.

The Store Manager is responsible for managing employees, maintaining product quality, controlling costs, increasing sales, and ensuring the store operates efficiently while following company standards.

Key Responsibilities

• Oversee daily store operations and ensure smooth business performance.
• Recruit, hire, train, schedule, and supervise team members.
• Lead, motivate, and develop employees to achieve store goals.
• Provide excellent customer service and ensure customer satisfaction.
• Maintain high standards of food quality, freshness, and presentation.
• Ensure proper food safety, sanitation, and cleanliness procedures.
• Manage inventory, product ordering, and waste control.
• Monitor sales, labor costs, and store expenses.
• Meet or exceed sales and performance goals.
• Handle customer complaints and resolve issues professionally.
• Ensure opening and closing procedures are completed correctly.
• Maintain a positive, professional, and team-oriented work environment.

Qualifications

• Previous restaurant, retail, or food service management experience preferred.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Knowledge of inventory, scheduling, and cost control.
• Reliable, dependable, and professional.
• Flexible availability, including evenings, weekends, and holidays as needed.

What We Are Looking For

· We are looking for a hands-on leader who takes pride in their work, leads by example, holds the team accountable, and creates a welcoming environment for both employees and customers.

· The ideal candidate is motivated to grow the business, improve team performance, and deliver the fun and memorable Cold Stone Creamery/Planet Smoothie experience our guests expect.

Pay: $30,000.00 - $50,000.00 per year

Work Location: In person

Benefits:

Salary : $30,000 - $50,000