What are the responsibilities and job description for the Appointment/ Customer Service Representative position at Cold Solutions at Rush Creek LLC?
General Position Overview:
This position is responsible for working directly with our customers by providing on-site support for their product in our warehouse.
Duties include:
- Check in all incoming/outgoing drivers; call warehouse to confirm door assignment.
- Prepare unloading/ loading tally’s for warehouse to receive/ ship.
- Close out drivers; add arrival and depart times in WMS.
- Close outbound shipments & send all BOL’s to customer.
- Close inbound orders upon receiving from dock; send all inbound paperwork to drivers.
- Build orders in system
- Interact with Customers and Carriers in professional manner
- Answer phones; schedule appointments.
- Activate/inactivate lot codes.
- Adjust receiving tickets for the dock.
- Additional office/ warehouse duties as needed.
Qualifications:
- Previous warehouse office experience preferred
- Knowledge and experience in Microsoft Office (Word, Excel)
- Knowledge of Warehouse Management Systems preferred
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21
