Forward Deployed Engineer

Coinflow is a trailblazing startup headquartered in Chicago, dedicated to revolutionizing payments. We enable merchants and marketplaces to accept global payment methods with instant settlement and fraud guarantees. Over the past year and a half, we’ve become a leader in the digital payments ecosystem—powering the next generation of online commerce through speed, trust, and innovation.

Join us to help shape the future of payments in a dynamic, collaborative, and fast-paced environment where your work directly drives customer success and company growth.

We’re looking for a Forward Deployed Engineer (FDE)—a hybrid between a software engineer and a customer-facing problem solver.

In this role, you’ll take your engineering expertise out of the office and into the field: working directly with customer engineering teams, designing and implementing integrations, troubleshooting in real time, and ensuring smooth go-lives. You won’t just be writing code for Coinflow’s core product—you’ll be applying your coding skills, systems knowledge, and product intuition to help customers be successful with our platform.

This role is perfect for engineers who love building but want to broaden their scope: spending more time collaborating with customers, shaping solutions, and solving high-impact technical challenges in production environments.

Solution Design & Deployment

• Work directly with customer engineering teams to design, prototype, and implement integrations
• Build proof-of-concepts and code snippets that accelerate adoption
• Advise on tradeoffs, system design, and best practices for scaling payments infrastructure

Customer Onboarding & Go-Live

• Own technical onboarding from signed contract through production launch
• Debug live integration issues across APIs, SDKs, and payment flows
• Ensure every deployment is smooth, stable, and optimized for long-term growth

Optimization & Expansion

• Analyze transaction and integration data to identify bottlenecks and opportunities
• Guide customers in rolling out new features, payment methods, and advanced workflows
• Partner with Sales to expand accounts through technical credibility and solution depth

Internal Impact

• Translate customer challenges into product insights for Engineering and Product teams
• Build internal tools, documentation, and reusable integration assets
• Help shape the playbook for how Coinflow scales technical deployments globally

• 2–5 years of software engineering experience (or technical background)
• Coding ability in TypeScript and React, with enough fluency to debug, prototype, and teach others
• Great grasp of REST APIs, integrations, and distributed system data flows
• Comfortable writing database queries for debugging, reporting, and analysis
• Excellent communicator who thrives in customer conversations and technical workshops
• Curious, entrepreneurial, and comfortable working in fast-moving, ambiguous environments
• Bonus: Experience in payments, fintech, or transaction processing

Unlike traditional engineering roles, this isn’t about committing code to our core product every day. Instead, you’ll:

• Be embedded with customers as their go-to technical partner
• Use your engineering skills to solve real-world, high-stakes problems in production
• Influence Coinflow’s roadmap directly with customer-driven insights
• Play a pivotal role in scaling both customer success and company revenue