Global Credit and Collections Lead

Primary Duties & Responsibilities

• Oversee daily credit and collections operations and serve as the escalation point for credit determinations, order hold issues, extended payment term requests, adjustment approvals, cash application, and AR banking concerns.
• Promote consistent adherence to global credit and collections policies and actively support ongoing improvements.
• Lead initiatives to improve DSO, reduce delinquency, and strengthen overall receivables performance.
• Promote effective use of the collections module to prevent avoidable order holds and improve workflow accuracy.
• Manage relationships with external partners such as D&B, CreditRiskMonitor, and third‑party collection agencies.
• Collaborate with global and cross‑functional teams to resolve issues, support process improvements, and drive operational consistency.
• Identify and implement opportunities to leverage AI and automation to modernize credit, invoicing, and collections processes.

Education & Experience

• High school diploma or equivalent required; bachelor’s degree in Finance, Accounting, Business, or a related field preferred
• 5 years of credit and collections experience, ideally within a global manufacturing environment.
• Experience with ERP systems; Oracle E‑Business Suite (EBS) preferred.
• Proven ability to work effectively with cross‑functional and global teams

Skills

• Strong knowledge of credit risk assessment, credit limit setting, payment term evaluation, and order hold processes.
• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.
• Ability to work independently with minimal supervision while managing multiple priorities in a fast paced environment.
• Comfortable communicating with different groups and maintaining strong working relationships.
• High attention to detail and a process driven mindset focused on accuracy, compliance, and continuous improvement.
• Ability to identify and implement AI‑enabled or automated solutions to enhance credit, invoicing, and collections processes.
• Comfortable operating in a global environment and balancing regional needs with global standards.

Working Conditions

• This position operates in a hybrid work environment, combining remote work with scheduled on‑site days in a professional office setting. Work involves extensive use of a computer, telephone, and other standard office equipment, both at home and in the office. The role requires frequent virtual communication with global teams and customers, which may occasionally necessitate meetings outside of standard business hours to support multiple time zones. The work environment is generally quiet, with periods of fast‑paced activity driven by credit reviews, collections targets, and month‑end deadlines. The position involves both independent analytical work and collaboration with cross‑functional teams. Reliable internet access and an appropriate remote workspace are required to maintain productivity and confidentiality.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to sit for extended periods; use hands and fingers to operate a computer keyboard, mouse, and other office equipment; and talk or hear during phone and video meetings.

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.