What are the responsibilities and job description for the Manager position at Cohen's Bagel Company?
Job Posting: Bagel Shop Manager
Location: Madison, CT and/or Middletown, CT
Employment Type: Full-Time
Salary: Competitive, based on experience
Application Deadline: Open until filled
About Us:
Cohen’s Bagel Company is a beloved local bagel shop known for our fresh, handcrafted bagels, delicious spreads, and exceptional customer service. We’re looking for a passionate and organized Bagel Shop Manager to lead our team and ensure our customers leave with a smile.
Job Summary:
We are seeking an experienced and enthusiastic Bagel Shop Manager to oversee daily operations, manage staff, and maintain our high standards of quality and service. The ideal candidate is a hands-on leader with a love for food, strong management skills, and a commitment to creating a welcoming environment.
Key Responsibilities:
• Oversee daily operations, including staff scheduling, inventory management, and quality control.
• Hire, train, and supervise a team of baristas, bakers, and counter staff.
• Ensure exceptional customer service and handle customer inquiries or complaints.
• Manage financial tasks, including budgeting, cash handling, and sales reporting.
• Maintain compliance with health, safety, and sanitation regulations.
• Monitor inventory levels, place orders, and build relationships with suppliers.
• Develop and implement strategies to increase sales and customer loyalty.
• Create a positive, team-oriented work environment.
Qualifications:
• 2 years of management experience in a food service or retail environment (bakery or café experience preferred).
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• ServSafe Manager Certification.
• Proficiency with POS systems and basic financial management (Toast system preferred).
• Ability to work early mornings, weekends, and holidays as needed.
• Passion for food and a commitment to quality.
Preferred Skills:
• Experience in a bagel shop or bakery setting
• Familiarity with baking processes or bagel production
• Marketing or social media skills for exposure
Benefits:
• Competitive salary, 401k with company match, paid time off
• Opportunity to grow with a dynamic local business
• A fun, food-focused work environment
How to Apply:
Please send your resume and a brief cover letter to rcohen@cohensbagelcompany.com with the subject line “Bagel Shop Manager Application.” We can’t wait to meet you!
Cohen’s Bagel Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.