What are the responsibilities and job description for the Medical Receptionist position at Cohen Eye Institute?
Job Overview
We are seeking a dedicated and professional Medical Receptionist to serve as the first point of contact for our Ophthalmology office. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative procedures, and the ability to manage multiple responsibilities efficiently. This role is vital in ensuring a smooth day to day, providing exceptional patient service, and supporting Management with administrative tasks. The Medical Receptionist will handle appointment scheduling, patient intake, insurance verification, and maintain accurate medical records while adhering to HIPAA regulations and maintaining confidentiality.
Duties
- Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
- Schedule appointments accurately using electronic health record (EHR) systems (Nextech specific).
- Verify insurance coverage and benefits, ensuring proper documentation review and copay collections.
- Manage patient check-in and check-out processes efficiently while maintaining confidentiality of health information and scheduling of next appointments.
- Handle multi-line phone systems with professionalism, providing clear communication and excellent customer service.
Skills
- Proficiency in EMR (Electronic Medical Records)
- Experience with insurance verification processes for various payers.
- Excellent phone etiquette combined with effective typing skills.
- Prior clinic or medical office experience is essential; Ophthalmology preferred.
- Bilingual Spanish required.
Pay: $22.00 - $24.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $22 - $24