What are the responsibilities and job description for the Senior Consulting Manager – Scrum Master, Banking & Finance position at Cognizant?
Senior Consulting Manager – Scrum Master & Business Analyst
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 5,000 experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who will join us in shaping the future of business. Could it be you?
About The Role
As a Senior Consulting Manager – Scrum Master & Business Analyst, you will play a strategic leadership role within a major technology modernization initiative, helping clients accelerate agile transformation and deliver critical business outcomes. You will serve as a trusted advisor to business and technology stakeholders, drive program governance, lead agile delivery practices, and ensure alignment between business objectives and technology execution.
You will be a valued member of the Cognizant Consulting team, collaborating closely with client executives, product owners, technology leaders, operations teams, compliance partners, and cross-functional delivery organizations to successfully execute complex transformation initiatives within the financial services industry.
In This Role, You Will
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 3 days per week in a client office in South Carolina, USA.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Must Have To Be Considered
Compensation
Compensation for this position will be determined based on several factors, including experience, skills, qualifications, and location. In addition to base compensation, employees may be eligible for discretionary bonuses and other incentive compensation programmes based on individual and company performance.
Benefits
Applicants for this position are eligible for Cognizant’s standard benefits offerings, including:
Post Closing Date
Applications will be accepted until September 28, 2026
About Cognizant Consulting
Cognizant Consulting is more than Cognizant’s consulting practice. We’re a global community of 5,000 experts dedicated to helping clients reimagine their business. Blending deep industry expertise with technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we’re looking for our next colleague who will join us in shaping the future of business. Could it be you?
About The Role
As a Senior Consulting Manager – Scrum Master & Business Analyst, you will play a strategic leadership role within a major technology modernization initiative, helping clients accelerate agile transformation and deliver critical business outcomes. You will serve as a trusted advisor to business and technology stakeholders, drive program governance, lead agile delivery practices, and ensure alignment between business objectives and technology execution.
You will be a valued member of the Cognizant Consulting team, collaborating closely with client executives, product owners, technology leaders, operations teams, compliance partners, and cross-functional delivery organizations to successfully execute complex transformation initiatives within the financial services industry.
In This Role, You Will
- Lead Agile delivery across strategic technology modernization initiatives, ensuring program objectives, timelines, and business outcomes are achieved.
- Facilitate Scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives while driving Agile best practices across teams.
- Partner with business, operations, compliance, and technology stakeholders to elicit, analyse, document, and validate business requirements.
- Translate business needs into epics, user stories, acceptance criteria, process flows, and solution requirements that drive successful execution.
- Manage and maintain product backlogs, sprint metrics, Agile boards, and project documentation using JIRA, Azure DevOps, and Confluence.
- Coordinate complex dependencies across multiple delivery teams supporting platform enhancements and enterprise integration initiatives.
- Support User Acceptance Testing (UAT), defect triage, release planning, and go-live readiness activities.
- Identify, manage, and escalate project risks, issues, dependencies, and impediments while providing proactive mitigation strategies.
- Drive stakeholder engagement and executive communications by delivering concise status updates, governance reports, and strategic programme recommendations.
- Advise clients on Agile transformation, delivery excellence, process optimization, and operating model improvements.
- Mentor project teams and contribute to the continuous improvement of consulting, business analysis, and Agile delivery practices.
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this position requires 3 days per week in a client office in South Carolina, USA.
Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What You Must Have To Be Considered
- 10 years of experience in Business Analysis, Scrum Master, Agile Delivery Lead, or related consulting roles.
- Proven experience leading Agile delivery within large-scale technology transformation programmes.
- Strong expertise in requirements elicitation, process mapping, business process analysis, workflow design, and gap analysis.
- Demonstrated experience creating and managing epics, user stories, acceptance criteria, product backlogs, and delivery roadmaps.
- Hands-on experience with JIRA, Azure DevOps, and Confluence and SQL.
- Strong stakeholder management skills with the ability to collaborate effectively across business and technology teams.
- Experience managing programme risks, issues, dependencies, and governance activities.
- Experience supporting UAT, release management, defect management, and production implementation activities.
- Strong verbal, written, presentation, and executive communication skills.
- Financial services industry experience, preferably supporting brokerage, wealth management, capital markets, or financial operations initiatives.
- Bachelor’s degree or equivalent professional experience.
- Certified Scrum Master (CSM), SAFe Scrum Master, SAFe Agilist, or similar Agile certification.
- Experience supporting brokerage account transfer platforms and ACATS-related business processes.
- Knowledge of back-office operations, fee processing systems, and operational integration platforms.
- Experience working within highly regulated financial services environments.
- Experience leading enterprise modernization programmes and digital transformation initiatives.
- Consulting experience managing senior client stakeholders and driving organisational change.
- Strong analytical thinking, problem-solving, and leadership capabilities.
Compensation
Compensation for this position will be determined based on several factors, including experience, skills, qualifications, and location. In addition to base compensation, employees may be eligible for discretionary bonuses and other incentive compensation programmes based on individual and company performance.
Benefits
Applicants for this position are eligible for Cognizant’s standard benefits offerings, including:
- Medical, dental, vision, and life insurance
- 401(k) plan and company contributions
- Employee stock purchase plan
- Employee assistance programme
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programmes
Post Closing Date
Applications will be accepted until September 28, 2026