What are the responsibilities and job description for the Microsoft Dynamics Technical Architect- Marketing position at Cognizant?
Location: REMOTE - Anywhere in US (but will need to travel to Raritan, NJ for meetings)
Role Overview: We are seeking a seasoned Technical Architect to lead the end‑to‑end architecture, design, and technical delivery of Dynamics 365 Marketing (Customer Insights – Journeys). This role ensures scalable, secure, and high‑performing marketing solutions integrated across CRM, data, and enterprise systems.
Key Responsibilities
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Applications will be accepted until Mar 31, 2026
- This role is not able to offer visa transfer or sponsorship, now or in the future
Role Overview: We are seeking a seasoned Technical Architect to lead the end‑to‑end architecture, design, and technical delivery of Dynamics 365 Marketing (Customer Insights – Journeys). This role ensures scalable, secure, and high‑performing marketing solutions integrated across CRM, data, and enterprise systems.
Key Responsibilities
- Own the technical architecture for D365 Marketing, including data models, integrations, and platform governance
- Design scalable customer journey frameworks, real‑time event triggers, segmentation pipelines, and personalization models
- Lead technical solutioning across Dataverse, Power Platform, Customer Insights – Data, and external systems
- Define integration patterns (APIs, connectors, event‑based architecture) with CRM, ERP, websites, and MarTech tools
- Ensure compliance with security, privacy, and regulatory requirements (GDPR, CAN‑SPAM, HIPAA, etc.)
- Oversee technical delivery, code reviews, performance tuning, and environment management
- Guide BA, functional, and development teams with best practices and architectural standards
- Stay ahead of Microsoft roadmap updates and recommend platform enhancements
- Deep technical expertise in Dynamics 365 Marketing / Customer Insights – Journeys
- Strong knowledge of Dataverse, Power Platform, Azure services (Functions, Service Bus, Logic Apps), and integration frameworks
- Experience designing scalable marketing architectures, real‑time journeys, and data‑driven personalization
- Hands‑on experience with APIs, event‑driven systems, identity management, and security models
- Proven ability to lead technical teams and collaborate with marketing, sales, and IT stakeholders
- Experience in large enterprise or regulated industries
- Knowledge of D365 Sales, Customer Insights – Data, and Azure DevOps
- Microsoft certifications in Dynamics 365, Azure
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Salary : $115,000 - $130,000