What are the responsibilities and job description for the Microsoft Dynamics CRM Solution Architect position at Cognizant?
Job Title: Microsoft Dynamics CRM Solution Architect
Job Location- Hybrid- Bridgewater, USA
We are seeking a highly skilled Microsoft Dynamics CRM / XRM Solution Architect to join our Cognizant team. In this role, you will lead the design, architecture, and implementation of enterprise-grade CRM and XRM solutions using Microsoft Dynamics 365, Power Platform, and related Microsoft technologies. You will work closely with clients to understand business requirements, translate them into scalable solutions, and oversee end‑to‑end delivery within complex environments.
This role offers the opportunity to consult directly with clients, influence enterprise‑level strategies, and work with the latest Microsoft cloud and automation technologies.
In this role, you will
Client Engagement & Solution Leadership
The annual salary for this position is between $135,000 to $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in client office in Bridgewater, NJ.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.”
Job Location- Hybrid- Bridgewater, USA
We are seeking a highly skilled Microsoft Dynamics CRM / XRM Solution Architect to join our Cognizant team. In this role, you will lead the design, architecture, and implementation of enterprise-grade CRM and XRM solutions using Microsoft Dynamics 365, Power Platform, and related Microsoft technologies. You will work closely with clients to understand business requirements, translate them into scalable solutions, and oversee end‑to‑end delivery within complex environments.
This role offers the opportunity to consult directly with clients, influence enterprise‑level strategies, and work with the latest Microsoft cloud and automation technologies.
In this role, you will
Client Engagement & Solution Leadership
- Lead client meetings and facilitate strategic workshops to understand business needs.
- Consult with customers on functional, strategic, and operational uses of Microsoft Dynamics CRM/XRM.
- Analyze business requirements and translate them into high‑level and detailed functional specifications.
- Develop comprehensive project work plans, manage budgets, and oversee scope.
- Advise on licensing plans and capabilities for PowerApps and Power Automate.
- Architect, design, and implement CRM and XRM applications and platform solutions.
- Create robust architectural designs addressing scalability, security, performance, and extensibility.
- Design integrations with backend, ERP, and other enterprise systems.
- Identify creative and efficient solutions to meet business and system requirements, minimizing custom code where possible.
- Develop data conversion strategies, testing frameworks, and deployment plans.
- Configure and customize Microsoft Dynamics CRM/XRM using native tools and .NET extensions.
- Develop plugins, custom workflow assemblies, web resources, integrations, and automation.
- Build canvas and model‑driven PowerApps.
- Develop Power Automate flows integrating data from Microsoft Forms and various Office 365 components.
- Implement solutions involving CDS/Dataflex and multiple Microsoft 365 services (SharePoint, Outlook, Graph API, OneNote, OneDrive, etc.).
- Train client teams on CRM/XRM administration and user best practices.
- Ensure adherence to industry standards, governance patterns, and Microsoft cloud architecture best practices.
- Promote modern methodologies such as SOA, design patterns (MVC, MVP), and enterprise integration techniques.
- Perform additional responsibilities as assigned.
- 15 years of overall IT experience.
- Minimum 10 years of experience with Microsoft Dynamics CRM/XRM.
- Minimum 10 years of implementation experience supporting medium to large‑scale environments (100 users).
- Minimum 10 years of implementation experience in Microsoft Azure technologies.
- 10 years of experience developing both canvas and model‑driven PowerApps.
- 10 years experience creating solutions using Microsoft Forms, Power Automate, and Office 365 integrations.
- Experience with CDS/Dataflex environments.
- Hands‑on experience developing solutions that span multiple Office 365 services (SharePoint, Outlook, Graph API, OneNote, OneDrive, etc.).
- Strong understanding of Microsoft Dynamics CRM customization, workflows, and .NET integration.
- Expertise in plugin development, workflow assemblies, and web resource capabilities.
- Deep knowledge of promotional methodologies, development standards, and best practices.
- Comprehensive understanding of full CRM lifecycle: installation, configuration, customization, and deployment.
- Understanding of Microsoft software technologies including .NET development, SQL Server, and system integration patterns.
The annual salary for this position is between $135,000 to $155,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Please note, this role is not able to offer visa transfer or sponsorship now or in the future
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in client office in Bridgewater, NJ.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.”
Salary : $135,000 - $155,000